How to fix Personal Hotspot that is not working on your Apple iPhone XS [Help Guide]

Couldn’t get personal hotspot to work on your iOS device? Feel free to refer to the outlined workarounds below. Read on to find out how to fix personal hotspot problems on your iPhone XS.

With Personal Hotspot, you can use your iPhone as a wireless router and share your Internet connection to other Wi-Fi enabled devices. This can be considered as the best alternative if you badly needed to go online but don’t have wireless routers to connect to. To make use of this feature, you need to enable and set up Personal Hotspot on your iPhone and start connecting your other devices.

In case you will encounter some troubles using Personal Hotspot on your new iPhone XS, I’ve lined up some helpful workarounds and potential solutions for you to try on. Read on to learn what to do if Personal Hotspot won’t activate or doesn’t work as intended on your new iOS handset.

If you have other issues with your device and are looking for a solution, drop in on our iPhone XS Help Guides as we’ve already solved some of the issues with this phone. There could already be articles that can help you fix your problem.

Recommended methods to fix Personal Hotspot errors on an iPhone

Before troubleshooting, check and ensure that your iPhone has fast and stable Internet connection. You can browse through different websites or load online apps to check if you can go online. If the Internet is working but Personal Hotspot is not, then you can move on and troubleshoot software errors on your iPhone XS that might have barred the phone from sharing Internet connection via Personal Hotspot.

First solution: Turn on and set up Personal Hotspot and cellular data on your iPhone XS.

Minor errors may be causing the phone’s Personal Hotspot feature to glitch and fail to work as intended. To clear this out, turning Personal Hotspot off and on can help. Here’s how:

  1. Tap Settings from the Home screen.
  2. Select Personal Hotspot.
  3. Toggle the switch to turn Personal Hotspot off and then turn back ON.

If you’re using Personal Hotspot from a cellular data connection, then cellular data must be activated or enabled on your phone.

  • To access and manage cellular settings, go to your iPhone Settings-> Cellular menu, then toggle the Cellular Data switch to enable the feature.

If Cellular Data is already enabled but Personal Hotspot is still not working, turn Cellular Data off and then back on again.

Second solution: Toggle Airplane mode on and off.

This old trick can also be considered among the possible solutions to get rid of minor errors affecting the phone wireless functions including Personal Hotspot. It works by restarting and refreshing wireless features and services. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Select Airplane Mode.
  3. Toggle the Airplane Mode switch to turn the feature ON. This will disable wireless radios on the phone.
  4. While Airplane mode is enabled, turn your iPhone off and then back on again.
  5. After it boots up, go back to Settings-> Airplane Mode menu.
  6. Then toggle the switch to disable Airplane Mode again.

Wireless radios on the phone are then re-enabled. Verify and ensure that Personal Hotspot is turned on then test to see if it’s already working.

Third solution: Update carrier settings/iOS to the latest version.

Installing new updates for carrier settings and iPhone software may also be the key to fixing the problem if it’s inflicted by some bugs, malware, and system errors. These updates usually offer the required fix patches thus keeping your device software and carrier settings up-to-date are also highly recommended. You can manually check for carrier settings update on your iPhone XS with these steps:

  1. Tap Settings from the Home screen.
  2. Select General.
  3. Tap About.

Stay on the About page for a few seconds and wait for a message prompt. If a new carrier settings update is available, you will see a notification asking you to update now or later. Follow the onscreen instructions to update carrier settings on your iPhone XS.

Aside from carrier settings update, also consider updating your iPhone software to the latest iOS version available. Doing so will help get rid of system errors that might have caused troubles with Personal Hotspot. If your phone has stable Wi-Fi internet access, then follow these steps to check for new iOS update to download and install via over-the-air.

  1. Tap Settings from the Home screen.
  2. Select General.
  3. Tap Software Update.

An update notification will show up if a new iOS version is available. Just follow the given instructions to Download and Install new update on your phone.

Reboot your iPhone after updating carrier settings and iOS, to clear and refresh the internal memory and to prevent apps from misbehaving.

Fourth solution: Reset network settings to fix Personal Hotspot problems on your iPhone XS.

Network-related issues including Personal Hotspot errors and failures are likewise resolved by resetting the network settings on the phone. This reset will clear all current network settings including APNs and server settings and then restores the default network configurations. Here’s how it’s done:

  1. From the Home screen, tap on Settings.
  2. Tap General.
  3. Scroll down to and tap Reset.
  4. Select the option to Reset network settings.
  5. If prompted, enter your device passcode.
  6. Then tap the option to confirm network settings reset.

After the reset, your iPhone reboots and then loads the default network options. This means you will need to set up and reconnect to your Wi-Fi network. You also need to set up and activate Personal Hotspot again.

Fifth solution: Reset and restore factory settings on your iPhone XS.

You may have to consider wiping everything from your iPhone system and set everything up from scratch if the problem persists after exhausting all prior procedures. There might be some settings that were messed up and need to be cleared to get things back up and working as intended. Before you do so, create copies of all your important files and contents so you can just recover them later. Once you’re all set, follow these steps to reset your iPhone XS and then restore its factory default settings:

  1. From the Home screen, tap on Settings.
  2. Tap General.
  3. Scroll down to and tap Reset.
  4. Select the option to Erase all content and settings.
  5. If prompted, enter your device passcode.
  6. Then tap the option to confirm full system reset.

Wait for your iPhone to finish resetting and then restarts by itself. After it boots up, follow the setup wizard to set up and configure your iPhone as new. Be sure to set up and enable Wi-Fi and Personal Hotspot accordingly.

If performing a factory reset doesn’t help either, then you may troubleshoot further and try performing an iOS restore using iTunes on a computer. You can go for a recovery mode restore or put your iPhone in DFU mode then repair and restore iOS through iTunes.

Still couldn’t fix Personal Hotspot on your iPhone?

Contact your network service provider/carrier if you still couldn’t use Personal Hotspot on your iPhone XS. Verify and ensure that the service is supported. You can ask them to walk you through the entire steps to set up and activate Personal Hotspot on your device using their system.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!