How to Fix iPhone XS Max No Sound During Calls [Troubleshooting Guide]

If your iPhone XS Max no sound during calls, don’t panic. This frustrating issue can often be resolved with some simple troubleshooting steps.

Are you encountering the frustrating issue of having no sound during calls on your iPhone XS Max? Communication is essential, and when you can’t hear the other person or they can’t hear you, it can be a major inconvenience. In this article, we will provide you with practical troubleshooting steps to address and resolve the no sound during calls problem on your iPhone XS Max, ensuring clear and uninterrupted conversations.

Fix iPhone XS Max No Sound During Calls

We will explore various potential causes for this issue, including software glitches and hardware-related factors. From checking volume settings to updating the software and examining the speaker and microphone components, we’ll guide you through step-by-step instructions to diagnose and fix the problem. Don’t let the absence of sound during calls hinder your communication – read on to discover effective solutions to restore audio functionality on your iPhone XS Max.

Check Volume and Mute Settings

Before anything else, make sure the iPhone XS Max volume isn’t turned down low or muted. Use the volume buttons on the side of the phone to turn the volume up to the maximum level. Also check that the Mute switch on the side is not activated (toggled upwards with an orange/red line showing).

Flipping the Mute switch off and raising volume should restore sound if it was a simple settings issue.

Restart Your iPhone

Force restarting your iPhone XS Max will clear out any minor glitches that could be preventing sound during calls. To force restart:

iPhone XS Max no sound during calls
  1. Press and release the Volume Up button.
  2. Immediately press and then release the Volume Down button.
  3. Press and then hold the Side button until you see the Apple logo appear.

Give your iPhone a minute to reboot, then check if sound on calls is restored.

Disable Bluetooth

If your iPhone XS Max is connected to Bluetooth devices like headphones or a speaker, call audio will be routed there instead of the iPhone speaker.

iPhone XS Max no sound during calls

Go to Settings > Bluetooth and toggle Bluetooth off to disconnect any linked devices. This should make call audio come through the iPhone XS Max speaker again.

Check Settings

Settings like Do Not Disturb, if enabled, can mute call sounds. Go to Settings and make sure Do Not Disturb is disabled.

iPhone XS Max no sound during calls

You can also go to Settings > Sounds & Haptics and make sure the Ringer and Alerts volume is set to the maximum level.

Reset All Settings

Resetting all settings will erase any problematic customized settings on your iPhone XS Max that could be causing issues with call audio.

iPhone XS Max no sound during calls

Go to Settings > General >Transfer or Reset iPhone> Reset > Reset All Settings. Enter your passcode if prompted. Your iPhone will restart with default settings.

Clean Speaker and Microphone

Dust or debris in the earpiece speaker or microphone can block call audio. To clean out the speaker and mic ports, gently use a soft, dry brush or compressed air.

Update iOS Software

iPhone XS Max no sound during calls

Make sure your iPhone XS Max is updated to the latest iOS version.

Go to Settings > General > Software Update to check for and install any available updates.

Factory Reset iPhone

iPhone XS Max no sound during calls

If nothing else works, a factory reset will wipe your iPhone XS Max and reinstall a fresh iOS without any bugs. Backup your phone first, then go to Settings > General > Reset > Erase All Content and Settings.

Get Hardware Repair

For persistent issues with no call sound on iPhone XS Max, the problem may be hardware-related. Schedule an appointment at your nearest Apple Store to have them inspect and repair any faulty audio components.

With some dedicated troubleshooting, you should be able to resolve no sound during calls on your iPhone XS Max. Let us know in the comments if any of these solutions worked for you!

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