How to fix an Apple iPhone XS that won’t update apps after iOS 13

iOS updates are usually designed for new features and fixes on some bugs found on iOS devices. Along with these exciting features and benefits comes dreadful post-update errors. One of the commonly found errors on Apple iPhone XS is apps that won’t update or having problems updating. This could be due to random software glitch or an incompatibility issue with the new software. 

If you own an iPhone XS and is having an issue on apps that won’t update after iOS 13 update, we laid out some simple workarounds that could easily fix the problem. These procedures will help you rule out each possibility and determine what the problem really is. That is the best way to get the issue sorted out.

Before anything else, if you are looking for a solution to a different problem, then drop in on our iPhone XS Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar to yours and feel free to use our workarounds and solutions. 

First solution: Ensure that you’re using the correct Apple ID. 

The Apple ID is your main key to access and use Apple services that includes App purchases and Store downloads. Upon purchasing apps, it would normally prompt you to enter your Apple ID information to confirm the purchase process in App store. If that information has been compromised with the major iOS update, there’s a great tendency that it is the reason why you’re apps won’t update. To ensure that you have the correct Apple ID information used on these apps, just follow these steps to check and confirm it: 

  1. Access App Store from the Home screen.
  2. Scroll down to and then tap Updates.
  3. Tap on your profile phone on the upper-right corner. 
  4. Then tap Purchased. 

Just check and see if app is in the list. Otherwise, you might have downloaded the app using a different Apple ID. If that’s the case, uninstall the app then reinstall it using the correct Apple ID and password. 

ALSO READ: How to fix iMessage that’s not working after iOS 13 update on iPhone XS

Second solution: Disable Restrictions on your iPhone XS. 

Restriction feature allows you to control or limit access to certain apps and services. This feature might have been automatically turned on with the recent software update and causes apps to encounter issues whenever you try updating them. Just follow these steps to check and manage restrictions on your iPhone settings and clear this out:

  1. Access Settings from the Home screen.
  2. Tap on General
  3. Scroll down to and tap on Content & Privacy Restrictions
  4. If prompted, enter your device passcode to continue. 
  5. Navigate to the Installing Apps menu option then see if the slider is set to OFF (white). If so, toggle the slider to the ON (green) position. This will enable apps updating feature on your iPhone XS Max. 

You could also turn off the switch next to Content & Privacy Restrictions to disable the feature and lift all app restrictions and downloads.

After performing the steps, head back to the app store and retry updating your apps. 

Third solution: Sign out then sign in again on the App Store. 

Invalid, expired or corrupted login credentials to the App store may also cause issues like apps that won’t update. This could be due to the new software update overrides the login information automatically. To ensure that correct credentials are saved on your device, refresh your login information with these steps: 

  1. From the Home screen, access Settings.
  2. Scroll to and then tap iTunes & App Store
  3. Tap the Apple ID: [your email address set for your Apple ID].
  4. Select the option to Sign Out from the pop-up menu.
  5. Head back to Settings > iTunes & App Store menu. 
  6. Tap the Apple ID: again, and then select the Sign In option with the correct Apple ID. 

After successfully signing into the App store, reboot your phone to clear dump cache and minor software errors that might hinder app updates to push through successfully. Here’s how to perform a soft reset on your device: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Let your phone complete the reboot process, then retry updating your apps afterwards. 

ALSO READ: How to fix an Apple iPhone XS that cannot open email attachments, unsupported file error

Fourth solution: Perform reset network settings on your iPhone XS. 

Network settings are crucial for the online services on your device to work properly. If these settings have been saved incorrectly or has gone through invalid customization, this could be the reason why apps won’t update. There’s also a great tendency that the major iOS update altered these settings. Since it’s hard to determine which network settings has been changed, it is necessary to perform reset network settings to clear out all customized information and revert them to the default values and options. If this is something unfamiliar to you, here’s how it’s done: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

After the reset is done, your iPhone XS will reboot automatically. Once it boots up, head back to the App store and check if you’re able to update apps successfully. 

Fifth solution: Factory reset (master reset) your iPhone XS. 

Fatal system error that might have been preventing your apps to be updated successfully cannot be fixed with a simple solution. If this is the main reason why you’re getting an issue on your iPhone XS after the update, you might need a stronger solution to rectify this. Performing a master reset will wipe out all saved data on your device including stubborn glitches that may have been causing apps that won’t update issue. Since all information will be deleted, it is advised to create backups of your important files via iTunes or iCloud before performing this procedure. Once everything is ready, follow these steps to master reset your iPhone XS: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your iPhone will reboot automatically after the master reset process is completed. You’ll need to set up your phone like a new one in order to use it again. Once done, enable features like Wi-Fi then retry updating your apps. 

ALSO READ: How to fix an Apple iPhone XS that can’t play videos on YouTube app

If the issue persists given that you’ve followed each step diligently, you might be faced with a more complex system error that needs advanced solutions. In that case, recovery mode restore or DFU mode restore might have the chance in eliminating the problem. 

Another option that you can do is to report this problem to Apple support to get additional information and official recommendations. This might be a bug that needs new software patch to get rectified. Though it may take time for them to create another software update, but it would be worth it to fix the problem permanently. 

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