Samsung Galaxy S10e Help Guides

Samsung Galaxy S10e

What issue are you experiencing?

Getting Started

Home screen, Display & Notifications

  • Not receiving text messages
  • Can't send or receive picture messages
  • Messages displayed in the wrong order
  • How to block text messages

Settings, Maintenance & Security

Screen Time & Family Sharing

  • How to factory reset your Samsung Galaxy S10e
  • How to Master Reset or Hard Reset Samsung Galaxy S10e
  • How to enable or disable Safe Mode on Samsung Galaxy S10e
  • How to replace Samsung Galaxy S10 wireless charger / NFC pad
  • How to fix Galaxy S10 that won't turn on
  • What to do if your Samsung Galaxy S10 is overheating?
  • What to do if your Samsung Galaxy S10 has a virus infection popup?
  • Fast charging feature no longer works on Samsung Galaxy S10
  • How to get rid of Samsung Galaxy S10’s random freezes
  • How to replace Samsung Galaxy S10 battery
  • How to replace Samsung Galaxy S10 loudspeaker module
  • How to fix not charging issue
  • How to perform a backup & restore
  • How to perform a hard reset
  • How to configure APN settings
  • How to enable USB debugging
  • How to activate developer mode
  • How to hide number from outgoing calls
  • How to fix screen flickering issue

Recent Guides

Camera closes by itself after Android 10 on Galaxy S10

By Harjie | 3 January 2020

The camera is one of the core apps on your Galaxy S10. It comes pre-installed on your device and it’s being updated through firmware updates. Recently, Samsung rolled out a major update to its flagship devices–the Android 10 that comes with an improved One UI 2.0. The update basically brings improvements to the device but

Samsung Galaxy S10e phone won’t connect to WiFi: Here’s the real fix.

By TheCellGuide | 7 November 2019

Some owners of the new Samsung Galaxy S10e complained about the phone won’t connect to WiFi. This kind of problem is often a minor one and can be fixed by doing a couple of procedures provided that it’s not caused by physical and/or liquid damage. There are even times when such issue is caused by

How to fix Samsung Galaxy S10e that keeps freezing and lagging

By Harold | 7 November 2019

When a high-end device like the Samsung Galaxy S10e keeps freezing and lagging, you can almost expect that the problem is with the hardware unless there are clear signs of physical damage. The thing about these issues is that they’re very annoying although they’re not really that hard to fix. You can rest assured that

How to Master Reset or Hard Reset Samsung Galaxy S10e

By Harold | 5 November 2019

The master reset or hard reset is yet another method in erasing all your personal files and data from your phone as well as bringing all settings back to factory defaults. It is a bit more complicated to do than the usual factory reset procedure yet it will become very helpful if your new Samsung

What to do with Samsung Galaxy S10e phone won’t turn on

By TheCellGuide | 2 November 2019

More often, when a powerful smartphone like the new Samsung Galaxy S10e phone won’t turn on , it’s not really a serious problem. If you’re familiar with the so-called ‘Black Screen of Death’ issue, it’s just one of its variants, which you can actually fix on your own by doing a couple of procedures. In

How to enable or disable Safe Mode on Samsung Galaxy S10e

By TheCellGuide | 2 November 2019

There are times when third-party applications will cause issues that may affect the overall performance of your Samsung Galaxy S10e. In some cases that I personally encountered, there are problems that prevented devices from booting up successfully. As a result, they got stuck on the boot screen and users just don’t know what to do