The master reset or hard reset is yet another method in erasing all your personal files and data from your phone as well as bringing all settings back to factory defaults. It is a bit more complicated to do than the usual factory reset procedure yet it will become very helpful if your new Samsung Galaxy S10e can no longer boot up to the home screen.
It requires you to run your phone in recovery mode, which is the fail-safe for almost all Android smartphones. It means that even if your device has a serious firmware issue for as long as it turns on, you can still boot it up in recovery mode and perform the master reset in a bid to make it work again. If you’re one of the owners of this device, take a little time learning this type of reset as it may become helpful when you need it.
Before we move on to our tutorial, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.
How to master reset or hard reset Galaxy S10e
It has the same benefits as the factory reset but it’s done differently. The risk of doing this reset is that you may lose some files that you haven’t be able to back up. There’s also a risk of locking out your phone if you don’t know the Google account and password that’s used prior to the reset. If you can do the factory reset, then do that instead of this but if you don’t have a choice, then here’s how this reset is done:
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- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
You will have to set the phone up like new after doing this procedure provided you made it work again. However, make sure you use the google account you used prior to the reset so you won’t be locked out of your device.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!