Twitter keeps crashing on Samsung Galaxy S10e

If a popular applications like Twitter keeps crashing on a high-end smartphone like the Samsung Galaxy S10e, it’s probably just an issue with the app itself. However, it’s also possible that the app crashes as a result of a firmware problem. I personally encountered similar problems in the past that were caused by app and firmware issues. We really can’t pinpoint what the issue is without doing some procedures.

So, in this post, I will walk you through in troubleshooting your Galaxy S10e with Twitter that keeps on crashing. We will consider every possibility and rule them out one after another until we can determine the problem and hopefully fix it. So, if you’re one of the owners of this device and are currently having issues with Twitter, continue reading as this article may be able to help you one way or another.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our Galaxy S10e Help Guides page to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds.  

What to do if Twitter keeps crashing on Galaxy S10e

When troubleshooting third-party applications, you need to be thorough because most of the time these issues can be fixed easily. Here’s the step-by-step guide to help you fix Twitter that keeps crashing…

First solution: Force restart your Galaxy S10e

It could be an app problem or an issue with the firmware so the first thing you have to do is to perform the forced restart which is actually a simulated battery removal. Doing this will refresh your phone’s memory and it could be the only thing you have to do. Here’s how it’s done:

  1. Press and hold the Volume Down button and don’t release it yet.
  2. While holding down the Volume button, press and hold the Power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10e logo shows on the screen.

Once the device has finished rebooting, open the app to see if Twitter keeps crashing even after doing this because if it does, then move on to the next solution.

Second solution: Clear Twitter’s cache

Android creates a cache for every app, service or function. While caches are small and temporary files, they may cause issues to your device if they get corrupted and it actually happens more often than you think. To rule this out, you should delete Twitter’s cache so that it will be replaced with a new one. Here’s how it’s done:

  1. Swipe down from the top of the screen.
  2. Tap the Settings icon at the upper-right corner of the screen.
  3. Scroll to and tap Apps.
  4. Find and tap Twitter.
  5. Touch Storage.
  6. Tap Clear cache.

After doing this procedure, launch the app again to see if Twitter keeps crashing still and if it does, then try the next procedure.

Third solution: Reset Twitter by deleting its data files

Aside from the cache, the system also creates data files for every app and these files are used to store users’ preferences as well as settings. By deleting these data files, you’re resetting back the app back to its default configuration. If this is just an issue with the app, then this should be enough to fix the problem. Here’s how it’s done:

  1. Swipe down from the top of the screen to pull the notification panel down.
  2. Tap the Settings icon on the upper-right corner.
  3. Scroll to and then tap Apps.
  4. Find and tap Twitter.
  5. Tap Storage.
  6. Touch Clear data and then tap OK to confirm.
  7. Restart your phone.

Once the phone has rebooted, open the app to see if Twitter keeps crashing even after the reset. If it still does, then it’s time to remove the app from your phone.

Fourth solution: Uninstall Twitter and reinstall it

Updates are often rolled out to patch some issues but in this case, it’s better to just remove the app completely from your phone so that all its associations with other apps as well as with the firmware will be removed. Here’s how you do it:

  1. Swipe down from the top of the screen to pull the notification panel down.
  2. Tap the Settings icon on the upper-right corner.
  3. Scroll to and then tap Apps.
  4. Find and tap Twitter.
  5. Tap Storage.
  6. Touch Clear data and tap OK to confirm.
  7. Tap the back key once and then touch Uninstall.
  8. Confirm that you want to remove the app from your phone.

As you can see, we reset the app again before uninstalling it just to be thorough. Once you’ve uninstalled the app, follow these steps to reinstall it.

  1. From the Home screen, pull the app drawer up.
  2. Find Play Store and tap on it.
  3. Key in ‘twitter’ in the search field and hit enter.
  4. Tap Twitter and then the Install button.
  5. Once the app is successfully installed, open it.

App problems can be fixed by these procedures however, if for some reason Twitter keeps crashing still after this, then you have no other choice but to reset the phone.

Fifth solution: Backup your files and reset your phone

App issues aren’t really that serious but sometimes you just have to reset your phone to give it a fresh start. I am confident that this procedure will fix the problem however, make sure to create a copy of your important files that are stored in your phone’s internal storage as they will be deleted. After the backup, make sure to remove your Google and Samsung accounts so that you won’t be locked out. After that, follow these steps to reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10+ logo shows, release all three keys.
  4. Your Galaxy S10 Plus will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung Galaxy S10e with Twitter keeps crashing issue. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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