Aside from freezes and lags, another most dreaded performance issue that some Samsung Galaxy S10e owners have been complaining about is that their phone keeps rebooting for no reason at all and by itself. Random reboots can be a sign of a minor firmware problem or it could also be due to a hardware issue specifically the battery. But assuming your phone doesn’t have any signs of physical or liquid damage, it’s more likely that it’s just a minor one.
In this post, I will walk you through in troubleshooting your Galaxy S10e that keeps rebooting by itself. Let’s try to consider all possibilities and rule them out one by one until the issue is fixed. We have already encountered several issues like this before so we already know a thing or two about how to fix it. So, if you’re one of the owners of this new device and are currently being bugged by a similar problem, continue reading as this post may be able to help you one way or another.
Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our Galaxy S10e Help Guides page to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds.
Fix Galaxy S10e that keeps rebooting by itself
Performance issues are often very easy to fix and if your phone doesn’t have any signs of physical or liquid damage, you can get rid of the random reboots by one of the procedures below. So, here are the things you need to do about your Galaxy S10e that keeps rebooting:
First solution: Run your device in Safe Mode
This is for you to know immediately if the cause of the problem is an app and whether or not it’s a third-party application or a pre-installed one. If your phone doesn’t reboot by itself when in safe mode, then it means that the cause of the problem is a third-party app or two. You then need to find that app and uninstall it as you don’t have any use for applications that cause problems to your phone.
However, if your Galaxy S10e still keeps rebooting even in safe mode, then the issue could be with the settings, firmware or even the battery. Try doing the next procedure.
Here’s how you restart your phone in safe mode:
- Turn the device off.
- Press and hold the Power key past the model name screen appearing on the screen.
- When SAMSUNG appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
ALSO READ: How to fix Samsung Galaxy S10e that keeps freezing and lagging
Second solution: Plug your phone to its charger and use it
The purpose of this procedure is for us to know if your phone still reboots on its own even if it’s connected to its charger or has a stable power source. What we want to accomplish here is to know if the battery is already failing because if it does, it could be a manufacturing defect and you need to have the device replaced with a new one provided the device doesn’t have physical or liquid damage.
So, if your phone no longer reboots by itself when connected to the charger, it’s more likely a battery problem. But allow it to fully-charge its battery and then remove the charger and see if it still keeps rebooting. However, if the phone still restarts even if it’s connected to the charger, then move on to the next solution.
Third solution: Reset all settings to fix phone that keeps rebooting
If you’re changed some settings in your phone and then this problem started to occur, then don’t worry too much because it’s pretty easy to fix. All you need to do is reset all settings of your phone so that every setting will be reverted back to its default value. Don’t worry, none of your files and data will be deleted when you did this.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > General Management > Reset > Reset settings.
- Tap RESET SETTINGS.
- If you have set up a PIN, enter it.
- Tap RESET SETTINGS.
- The device will restart to perform the reset of settings.
If your Galaxy S10e still keeps rebooting after this, then it’s time to troubleshoot the firmware. ALSO READ: Samsung Galaxy S10e stuck on Black Screen of Death
Fourth solution: Delete the system cache so it will be replaced
When the system cache gets corrupted, it may result to a performance problem like this. It’s recommended that you delete the system cache from time to time so that it will be replaced with a new one. Here’s how it’s done on your device:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy S10e logo shows, release all three keys.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
Wait for your phone to boot up successfully and then continue using it and wait if it still reboots by itself. If it still does even after this procedure, then move on to the next solution.
Fifth solution: Backup your files and reset your phone
When it comes to performance and other firmware issues, a master reset will be able to fix them. So after following the procedures above and your Galaxy S10e still keeps rebooting on its own, backup all your files and data and then remove your Google and Samsung accounts from your device and then follow these steps to do the master reset:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy S10e logo shows, release all three keys.
- Press the Volume down key several times to highlight wipe data / factory reset.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
After the reset, setup your phone again and don’t restore any file, apps or data. Instead, use your phone while it’s still virtually empty to know if it still reboots by itself. If the problem remained, then you should bring it back to the store or shop so that a technician can check it up for you.
I hope that we’ve been able to help you fix your Galaxy S10e that keeps rebooting by itself. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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