If you can’t receive calls on Samsung Galaxy S6, check the Call Blocking and make sure that there are no phone numbers in your Block list. If you haven’t done this before, see the illustrations below. We have also provided other workarounds you can utilize to fix this calling problem.
Troubleshooting Samsung Galaxy S6 that Can’t Receive calls
Can’t receive calls on Samsung Galaxy S6 smartphone. Incoming calls going straight to voicemail. Not receiving calls on Samsung Galaxy S6, Galaxy S6 Edge, Galaxy S6 Edge Plus. Can place outgoing calls but can’t receive calls on Galaxy S6 Edge.
Solution
If you’re not receiving calls from all numbers, then first make sure you have service on your phone and you can place outgoing calls. If you have no service on your smartphone, click here for a guide on how to fix network issues on your Galaxy S6.
If you’re not receiving calls but can place outgoing calls, first make sure none of the numbers are in your block list by following these steps:
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- Open you Phone app as if you were to place a call.
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- Tap on More in the top right and tap Settings.
- Tap on More in the top right and tap Settings.
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- Tap on Call blocking.
- Tap on Call blocking.
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- Select Block List.
- Make sure none of the numbers you’re having trouble receiving calls from aren’t part of your block list. If they are, you can delete them from the block list.
- Select Block List.
- If you have no contacts in your Reject List, go to Settings > Sound and notifications > Do not disturb and make sure it’s turned OFF.
- If both options above failed to work, and you can’t receive calls from ALL numbers, then consider performing a factory reset by following this step-by-step guide .
- If you are having trouble receiving calls from only one number and you performed the steps above, then make sure the person calling you is dialing the proper number. If they are, have them contact their network provider as this could be a call routing issue.
I hope that we are able to help you fix the inbound calling issues with your Samsung Galaxy S6 device. If you find this information helpful, feel free to share this post.
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