Texting issues are common even to smartphones with good hardware specs and features, like the Samsung Galaxy A50. It’s because this kind of problem can be due to an issue with the network or some settings. We have readers that own the device who are complaining because they can no longer send text messages or they cannot receive the messages sent to them by their friends or family. Texting problems are really annoying but they’re not necessarily difficult to fix.
In this post, I will guide you in troubleshooting your phone that has some issues in sending or receiving text messages. We will try to consider every possibility and rule them out one by one until we can determine the reason why this problem happens in the first place. Once we knew what the issue is, that would be a lot easier to fix it. So, continue reading as this article may be able to help you.
Fixing Galaxy Galaxy A50 that can’t send or receive text messages
This is what you’re going to do if your Samsung Galaxy A50 can’t send or receive text messages…
- Force restart your phone first.
- Make sure your phone gets decent signal.
- Make sure there’s enough storage space left.
- Check the phone number you’re sending a text message.
- Do the Master Reset.
- Call tech support.
If this is the first time you encountered this problem, then make sure to reboot your phone first. Or better yet, perform the forced restart procedure by pressing and holding the volume down button and the power key for 10 seconds or more. After this, try sending a text message to your own number to see if it goes through.
Check the signal indicator above the screen to see if your phone is getting a good signal in the area. There are areas wherein the signal intermittently gets lost and if you’re in such area, this problem may also happen intermittently, which means there are times you can send or receive text messages and times that you can’t or messages are received late. Aside from this, make sure the flight mode isn’t enabled. You will know it it’s turned on because you can see an airplane icon beside the signal indicator.
Assuming that it’s not about the signal, then make sure your phone still has enough storage left. You may have to free up some space by moving some files to your SD card or computer. After that, reboot your phone and try sending a text message to your number. You may also have to check the phone number of the person you’re sending a message to. Text messages aren’t sent if the phone number lacks one digit.
If your phone was able to send and receive text messages and then this problem started, the problem could be with the firmware or some of the services. It’s best to do a factory reset at this point. But before that, make sure to create a backup of your important files and data and then follow these steps:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release all three keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
Lastly, you have to call your provider’s tech support if the problem continues after doing all these things. It’s because they can help you better in checking if your account is still in good standing or if you still have enough balance to use the service. You’ll also be advised if there’s an outage in the area or if there’s an issue with the tower.
I hope that we’ve been able to help you fix your Samsung Galaxy A50 that can’t send or receive text messages. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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