Performance issues can always be attributed to the firmware no matter what your device is. Some owners of the Samsung Galaxy A50 have been complaining because their phones have reportedly poor performance or became sluggish after a few weeks of use. What I can tell you is that it’s probably an isolated case because I own a Galaxy A50 and it’s been a month already since I bought it but I never encountered any issues with it. It’s still as responsive as the day I opened it. But then again, we have to consider the fact that the phone’s performance may deteriorate depending on your usage habits.
For users who have been gaming with their phones, they’re more often the most common victims of poor performance because the overall performance of a device depends on how much data the CPU and RAM can process. If there are a lot of apps running in the background, it’s expected that the phone will have a poor performance and sometimes becomes sluggish.
In this post, I will walk you through in troubleshooting your Samsung Galaxy A50 that has a very poor performance. We will try to consider every possibility and rule them out until we can determine what the issue is and hopefully fix it. So, if you’re one of the owners of this phone and are currently being bugged by a similar issue, continue reading this post as it may help you one way or another.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A50 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting a Galaxy A50 that has poor performance
First off, performance issues are not really that serious. In fact, I am certain that you will be able to make your Galaxy A50 work smoothly again after reading this post and doing what I’ve suggested. However, in troubleshooting your phone, you have to be very careful in the sense that you may lose some of your important files and data. If possible, create a copy of your files before troubleshooting your device. With all that being said, here’s what I suggest you do about this problem:
First solution: Force restart your phone
You must begin troubleshooting by doing the Forced Restart. More often, performance issues are just a result of a minor firmware glitch and this procedure will fix it. The Forced restart is actually a simulated battery removal that refreshes your phone’s memory as well as reloads its apps and core services. This is how you do it on your Galaxy A50:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
Once your phone has finished rebooting, observe it closely to see if it still has poor performance or if it’s still sluggish. If it is, then move on to the next solution.
ALSO READ: Fix your Samsung Galaxy A50 that’s stuck on the Black Screen of Death
Second solution: Run your phone in Safe mode
By running your phone in safe mode, you’re temporarily disabling all third-party applications. This is important when you’re troubleshooting a Galaxy A50 that has poor performance because it will tell you right away if the problem is caused by one of the app you downloaded and installed. If your phone works smoothly while in this mode, then it means that there’s an app or two that’s causing it to perform poorly. Here’s how you run your Galaxy A50 in safe mode:
- Press and hold the Power key until options show.
- Tap and hold the Power off option until it changes into Safe Mode.
- Tap the Safe mode icon to restart your device.
- Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen.
So, assuming that your phone is working properly in this mode, then follow these steps to probe further:
- Restart your phone normal to boot into standard mode.
- Remember the apps you installed about the time when the phone started to have poor performance.
- Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and then tap Apps.
- Find and tap suspected app.
- Tap Storage.
- Touch Clear data and tap OK to confirm.
- Tap the back key once and then touch Uninstall.
- Confirm that you want to remove the app from your phone.
On the other hand, if your device still has poor performance even in safe mode, then it means that the problem is with the firmware. Therefore, jump to the next solution.
ALSO READ: How to fix Samsung Galaxy A50 that’s running slow
Third solution: Delete the system cache
There are times when the system cache gets corrupted and when it happens, performance issues are sure to occur. It could be one of those cases and the best thing you can do about it is to replace the old cache with a new one. To do so, you have to restart your phone into Recovery Mode and wipe the cache partition from there. For you to be guided properly, here’s the step-by-step instructions:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release all three keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
Once your Galaxy A50 has successfully rebooted, try to see if your phone still has poor performance. If it still does, then you should do the next procedure.
ALSO READ: Facebook keeps stopping on Samsung Galaxy A50. Here’s the fix.
Fourth solution: Backup important files and reset your phone
At this point, a reset will be necessary and as long as the firmware hasn’t been modified in any way, you should be able to fix your phone with it. But before that, make sure to create a copy of your important files and data as they will be deleted, especially the ones that are saved in your phone’s internal storage. After the backup, follow these steps to remove your Google account:
- From a Home screen, swipe up or down from the center of the display to access the apps screen.
- Open Settings app.
- Tap Accounts and backup.
- Tap Accounts.
- Select the appropriate Gmail address. If there are multiple accounts, make sure to pick the one you want to remove from the device.
- Tap Remove account.
- To confirm, review the notification then tap Remove account.
- Restart your phone to refresh the memory.
You need to do this so that you won’t be locked out of your phone after the reset. When everything is in order and ready, follow these steps to perform the master reset:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release all three keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix your Samsung Galaxy A50 that has poor performance or running very slow. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
ALSO READ: How to fix Samsung Galaxy A50 that randomly shuts down
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