A Wifi connection that keeps on dropping on a Google Pixel 3 XL smartphone could be a sign of a minor glitch in the network service or the firmware itself. But it’s also possible that the problem is with the hardware affecting the radio functions of the phone. But as long as the phone hasn’t been dropped on a hard surface or got submerged in water for a long time before this problem started, it’s more likely a minor one.
In this post, I will walk you though in troubleshooting your Pixel 3 XL with a Wifi connection that keeps dropping. I will share with you the most practical procedures you can do to your device to make its Wifi connection more stable. So, if you’re one of the owners that are bugged down by this problem, continue reading as this post may be able to help you somehow.
Before we proceed to our troubleshooting, if ever you have other issues with your phone and are looking for a solution to it, drop in on our Pixel 3 XL Help Guides for we already solved many issues that were reported by the owners of this device. Browse through the page to find issues that might be similar with yours.
Now, going back to our troubleshooting, here are the most practical procedures you can do to your Google Pixel 3 XL with Wifi connection that keeps on dropping or disconnecting…
- Perform the Forced Reboot procedure
- Restart your Network Equipment
- Perform the Factory Reset
As I said earlier, it’s possible that this problem is caused by some minor glitches in the some of the services or the firmware itself. That’s the reason why the first thing you need to do is Forced Reboot. This will refresh your phone’s memory as well as reload all its apps and services. It will also fix all glitches that may have occurred while you’re using it. To do so, press and hold the power key for 30 seconds or more and your phone will reboot like the normal restart. After that, try to use the phone like you usually do and be mindful to know if the Wifi connection still drops or not anymore. If it still does, then move on to the next procedure.
The next thing you need to do is to refresh the connection between your phone and your network equipment and since you already rebooted the phone to no avail, it’s time to reboot your network equipment such as the modem or router. Unplug these devices for a minute or two before plugging them back in. After that, allow your phone to reconnect to the same network and observe closely to know if the connection drops. If it still does, then you have no other choice but to do the next procedure.
Perform the Factory Reset to bring the phone back to its default settings and configuration. Most of the time this procedure will fix any software related problems and this would actually rule out the possibility that this is a firmware issue. After doing the reset and your Pixel 3 XL still crashes, then you would need to bring it back to the store so that a technician can check it up for you.
- Open your phone’s Settings app.
- Tap System > Advanced > Reset options.
- Tap Erase all data (factory reset) > Reset phone. If needed, enter your PIN, pattern, or password.
- To erase all data from your phone’s internal storage, tap Erase everything.
- When your phone has finished erasing, pick the option to restart.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!