It’s frustrating when you plug in your iPad Pro to charge, only to see the battery percentage continue dropping. An iPad that can’t hold a charge makes it unusable for on-the-go work or entertainment. Fortunately, there are several DIY troubleshooting steps you can take to fix an iPad Pro that’s draining while plugged in. With the right repairs and maintenance, you can get your iPad’s battery back to working order.
Troubleshoot an iPad Pro That Won’t Hold a Charge When Plugged In
This article will walk through effective solutions to restore normal charging function when your iPad Pro won’t charge while connected to power. We’ll cover evaluating your cables, adapters, and ports, cleaning out debris, restarting your device, and when to seek professional repairs. Follow these tips to get your iPad Pro battery charging correctly once again. Read on to learn how to diagnose and fix battery drainage problems on your plugged-in iPad Pro.
Check Your Charging Cable and USB Adapter
The first step is to check that you’re using the cable and USB power adapter that came with your iPad Pro. Apple cables and adapters are designed specifically for iOS devices. Using lower-quality, third party accessories can sometimes cause power issues.
Inspect the charging cable for any frays, kinks, or loose connectors. Damaged cables can prevent your iPad from charging properly. The same goes for the wall adapter – check for broken prongs or loose ports.
If you find damage to either the cable or adapter, replace them with official Apple parts. This often resolves any charging issues.
Remove Debris from Charging Port
Debris in the charging port is a common cause of charging problems. Dust, pocket lint, and other particles can accumulate in the charging port at the bottom of the iPad, preventing a solid connection.
First unplug your iPad Pro. Use a toothpick or soft-bristle brush to gently clean out the charging port. Avoid metal tools like paper clips, as these can damage the port. When you’re done, firmly plug the charging cable back in. This should allow a consistent charge.
Check Connections and Try Different Outlets
For wall charging, there are multiple points of connection to check:
- The charging cable to your iPad Pro
- The USB connector to the power adapter
- The prongs on the power adapter to the AC outlet
Check that all these connections are snug. Loose connections can interrupt power delivery.
If the connections seem fine, try plugging the USB power adapter into a different AC outlet. Some outlets provide inconsistent power, which can prevent charging. Plugging into a different wall outlet may resolve this.
Restart Your iPad Pro
A simple restart can clear any software glitches affecting charging. To restart an iPad Pro:
- Press and hold the power button. The “slide to power off” slidershould appear on the screen.
- Slide the slider to turn off the device.
- Once the iPad Pro is off, wait for around 30 seconds before pressing and holding the power button again until you see the Apple logo, indicating that the device is restarting.
Allow the iPad to restart completely. Then plug it in and see if charging improves.
Take it to Apple for Evaluation
If you’ve tried these troubleshooting steps and your iPad Pro still won’t charge properly, the issue may require professional repair. Schedule a Genius Bar appointment at the nearest Apple Store or simply visit an Apple Authorized Service Provider to have an expert technician evaluate your iPad Pro and diagnose the charging issue.
Apple technicians have specialized tools and diagnostics to thoroughly test the charging components. They can determine if there is an underlying hardware problem and recommend the necessary repairs.
Issues like a faulty battery, damaged charging port, or problems with the logic board may require replacement parts only available to Apple techs. Getting professional service can quickly get your iPad Pro charging correctly again.
Dealing with battery draining problems on your iPad Pro can be addressed through a series of simple troubleshooting steps. By ensuring your charging cable and adapter are in good condition, cleaning the charging port, checking for firm connections, and restarting your device, you can often resolve the issue. However, if the problem persists, it’s best to seek professional evaluation at an Apple Retail Store or an Apple Authorized Service Provider. Following these steps will help you enjoy a properly functioning iPad Pro without the frustrating battery draining issue.