Are websites and online resources taking so long to load up on your iPhone 11 Pro Max? If so, then this post is for you. Read on and get some help.
If your internet speed is lower than the average speed you’re supposed to get, then you’re likely dealing with slow browsing issue. There are many reasons as to why this happens. Often times, the problem is from within the network base. In some instances, the root cause of the problem is with the network equipment or iPhone itself. Find out more on how to fix your iPhone’s slow internet connection.
These are the common factors that you should consider ruling out when troubleshooting slow internet problems on your iPhone.
- Router/modem issues. Modems and routers also give into random firmware crashes and when this happens, minor symptoms including slow internet would instigate and transpire on all connected devices.
- Temporary outage. Your internet connection may also become sluggish when scheduled maintenance is conducted by your internet service provider as well as when unexpected technical problems affecting wireless network services occur.
- Browser problems. This is usually when your browser app has accumulated a lot of cache including corrupted temporary internet data. Although cache plays a significant role when it comes to reloading of the same information, they can also slow down your internet connection in time.
- Network system issues. When your iPhone’s internet system is enduring some minor errors, relevant services may also be affected. Faulty updates and malware are among the main culprits.
- Account-related issues. Your internet connection may also slow down when data speed are capped or throttled due to unsettled issues.
In worst case scenarios, a slow internet connection could be an indication of hardware damage on the network equipment or the phone itself. You might have thought that the internet is slowing down but actually it’s the device itself that’s performing sluggishly.
Troubleshooting slow browsing issue on an iPhone
Mapped out below are basic troubleshooting methods that are often used to fix internet problems on an iPhone that are attributed to software errors. Before rushing to a service center, you can try these methods first in order to rule out software-related factors that might have decelerated your iPhone’s internet connection.
After carrying out each of these methods, you can use any free resources like speedtest.com or fast.com to test your iPhone’s internet connection.
First solution: Power cycle your network device.
A simple yet very effective solution that most carriers recommend when dealing with various types of internet problems is to power cycle the network device. If you can reach the modem or router at the moment, consider this as the first possible solution to try. Here’s how to power cycle your modem or wireless router:
- Turn the modem/router off by pressing on its power button.
- While it’s powered off, unplug its AC adapter from the power source and keep it that way for about 30 seconds to 1 minute.
- After the elapsed time, plug it back into the power source and then turn it on again.
- Wait until all the light indicators on the network device become stable.
You may have to re-enable Wi-Fi on your iPhone to reconnect and get back online. Don’t forget to test your internet speed afterwards.
Second solution: Reboot/soft reset your iPhone 11 Pro Max.
Minor software glitches might as well have caused conflicts to your iPhone’s internet functions and thereby results in a sluggish internet connection. To rectify random system errors like this, restarting or performing a soft reset on your iPhone 11 Pro Max can help. So here’s what you should do next:
- Press and hold the Side/Power button and either of the Volume button at the side of your phone for a few seconds.
- When the Slide to Power Off appears on your screen, release both buttons.
- Drag the power off slider to the right to turn off the phone.
- Wait for about 30 seconds then press and hold the Side/Power button until you see the Apple logo.
After your iPhone reboots, reconnect to Wi-Fi and then open your browser to retry loading some websites and pages to see if you’re already getting the ideal internet speed.
Third solution: Refresh your iPhone’s wireless features.
Another simple tweak you can try is to refresh your phone’s wireless system. You can do this by toggling the Wi-Fi switch off and on or using the Airplane mode trick.
To refresh your iPhone’s wireless features using the Wi-Fi toggle, simply follow these steps:
- Tap Settings from your Home screen.
- Select Wi-Fi.
- Tap the switch next to Wi-Fi to turn the feature OFF.
- After a few seconds, toggle the switch again to turn Wi-Fi back on.
To refresh your iPhone’s wireless features using the Airplane Mode trick, follow these steps instead:
- From the Home screen, tap Settings.
- Select Airplane Mode.
- Toggle the switch next to Airplane Mode to turn on. Doing so simultaneously disables the wireless radios and relevant features of your iPhone.
- While Airplane mode is turned on, restart or soft reset your iPhone to dump cache.
- After your phone reboots, go back to Settings-> Airplane Mode menu.
- Then toggle the Airplane Mode switch to turn the feature OFF again.
When your iPhone re-established Wi-Fi signal, reconnect to your Wi-Fi network to get back online and then retry loading websites and pages to see if the problem is gone.
Fourth solution: Clear browser’s cache and internet data, if applicable.
To deal with slow internet browsing attributed to some random browser issues, clearing the browser’s cache and temporary internet data will likely solve it. In iOS devices like the iPhone 11 Pro Max, clearing cache and internet data is only applicable on the Safari app. Hence, if you’re using this app as your default browser, you can try clearing its cache and cookies to fix the problem.
- To clear cache and internet cookies on Safari, just go to Settings-> Safari menu and then tap the option to Clear History and Website Data.
- You can also clear cookies without deleting your browsing history by heading to Settings-> Safari-> Advanced-> Website Data menu and then tap the option to Remove All Website Data.
If you are using a third-party browser app, uninstalling then reinstalling the app can help solve the problem. Here’s how to delete or uninstall apps on iPhones running the iOS 13 or later platform:
- Go to the Home screen then tap and hold on the app icon that you want to delete. Keep holding down the icon until the quick menu options show up and then release when the app icons wiggle.
- Tap the X on the top-left of the browser app icon that you want to delete.
- Tap Delete to confirm that deletion of the application.
After deleting the app, open the App Store to search for and re-download and fresh install it on your iPhone.
Fifth solution: Forget Wi-Fi network then set it up as new.
A corrupted Wi-Fi network in use is also a possible cause. When the network gets corrupted, it may not work as stable as it was or may not be working at all. To fix the problem, the network must be deleted from your iPhone. And here’s how you do it:
- From the Home screen, tap Settings.
- Select Wi-Fi. Make sure that the Wi-Fi switch is turned ON.
- Scroll down to the list of available networks.
- Then tap to select the Wi-Fi network that your iPhone is connected to.
- Tap the information icon next to the name of your Wi-Fi network.
- Finally, tap Forget This Network.
- If prompted, tap the option to confirm that you’d like to delete the selected wireless network from your device.
Also consider deleting any other saved Wi-Fi networks, especially those that are no longer in use. Doing so can help prevent any of these networks from causing conflicts with the Wi-Fi network that your iPhone is connected to.
Last resort: Reset network settings on your iPhone 11 Pro Max.
To deal with recurring internet problems like slow browsing that are tied to invalid network configuration or incorrect network settings, performing a network reset is recommended. Doing so will erase your current network preferences including saved Wi-Fi networks, Bluetooth connections, APNs and other relevant information. It also clears out any associated issues. Just take note of your Wi-Fi password beforehand as you’ll need to re-enter it afterwards. Once you’re all set, just follow these steps to start resetting the network settings on your iPhone:
- From the Home screen, tap Settings.
- Select General.
- Scroll down to and tap Reset.
- Select the option to Reset network settings.
- Enter your passcode if prompted to continue.
- Then tap Reset network settings again to confirm that you want to reset your iPhone’s network settings to defaults.
When the reset is finished, your iPhone restarts automatically. By then you can start enabling necessary features and configure network options accordingly. Reconnect to your Wi-Fi network by entering the correct password. Once your iPhone is connected, test your internet speed to see if it’s already faster.
Is your iPhone 11 Pro Max still having slow internet connection?
If your internet speed hasn’t improved even after performing all the given solutions, contact your internet service provider to check the current status of the internet as well as your account services. Carriers typically throttle internet speed for accounts with unsettled issues like when some bills aren’t paid. Also consider checking the current status of network services in your area. A slow internet connection may also be inflicted by temporary network outages due to a scheduled maintenance or unexpected technical problems.
Escalating the problem is also recommended, especially if the onset of the problem was after installing an iOS update. In that case, you’re likely dealing with a post-update problem that requires a dedicated patch.