This post will tackle different solutions for messages not appearing in the right order on Galaxy S6 devices. If you’re one of the affected users, feel free to read this post for more information about the issue.
SMS or text messaging still plays a vital role in the communication industry nowadays. It allows the people to exchange updates with their family and friends in a convenient and faster way. It also provides a more secure method when communicating with them.
However, several issues could hinder the text messaging experience on your device. This can be due to network problems or a system glitch on your phone.
Several Samsung Galaxy S6 users are complaining about their conversations not being displayed in the correct order. It seems that the time where they are being sent are mixed up.
To deal with the messages not appearing in the right order on Galaxy S6 smartphones, feel free to follow the recommendations provided below.
Workaround
If your text messages aren’t displayed in the proper order in your conversations then this issue is usually caused by having a wrong “Date & Time” on your smartphone. To fix this problem you only have to set the Date and Time to “automatic”. Here is a step-by-step guide on how to do so:
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Go to Settings > Date and time.
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Make sure “Automatic date and time” and “Automatic time zone” are checked ✓.
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Test by sending new messages, and issue should be resolved. If the problem continues, delete the conversation history, and start a new one with the number you’re messaging.
If the issue persists after ensuring that date and time are correct, try performing a reset network settings on your phone. This process will delete all customized network information such as APNs and WiFi networks but will not affect your personal information.
To do a reset network settings on Samsung Galaxy S6, just access Settings from the main apps screen. Scroll to and select General management > Reset. Tap on Reset network settings. Tap Reset Settings twice to confirm your action.
After resetting your network settings, try sending a message to your own number and check if it displays in the right order. If it still displays incorrectly, perform a factory reset on your phone.
For a complete guide on how to backup and restore a Samsung Galaxy S6, please click here.
If none of the presented solution is able fix the messages not appearing in the right order on your Galaxy S6, contact Samsung support or your network carrier provider for additional information and official recommendations on how to deal with the problem.
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