When a popular application like Facebook crashes on a high end smartphone like the Apple iPhone 11, most of the time, the problem is with the app only. Needless to say, you should be able to fix it by doing some very basic troubleshooting procedures. However, there are also times when such issue is caused by a firmware problem. It is a more serious problem between the two but it’s not necessarily that hard to fix.
If Facebook crashes out of the blue, don’t worry too much about it as you can make it work perfectly again, regardless of whether the problem is with the app or the firmware. So, in this post, I will guide you in troubleshooting your Apple iPhone 11 that’s bugged down by the Facebook app that closes on its own. I will share with you the solutions that have been proven effective against these kinds of problems. If you’re an owner of this device and a user of the app, continue reading as this article may be able to help you one way or the other.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone 11 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Fixing an iPhone 11 marred by Facebook crashes
We can always consider app crashes as normal, even if they’re annoying when they occur more frequently. Apps do stop working at times but more often, you can make them work perfectly by doing the following procedures…
First solution: Close Facebook and re-open it
The possibility that this problem is just due to a glitch in the system or a minor problem with the app is always there until it’s ruled out. That’s the reason why the first thing you have to do is to close the app, which means that you have to stop it from running even in the background.
As you know, when you swipe up from the bottom of the screen to go back to the Home screen, you’re not actually closing the apps, you’re just ‘minimizing’ them. Which means that they continue to run in the background until you need to use them again. We don’t suggest that you close the app every single time to stop using it but in this situation, it’s best to close Facebook to refresh it. Here’s how you do that;
- Swipe up from the bottom of the screen and stop at the middle. This will show you the app previews.
- Now, swipe up on the Facebook preview to close it. Do the same to other apps.
After this, try opening it and see if it still crashes. If Facebook crashes even after this, then move on to the next solution.
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Second solution: Uninstall Facebook and reinstall it
There are times when compatibility issues occur and when it happens, updating the app in question would suffice. However, in this case, it’s best to completely remove the app from your iPhone to also remove all its associations with the firmware and other apps. After that, reinstall it to make sure you’re using the latest version. Here’s how you do those things:
- Go to the screen where the Facebook icon is located.
- tap and hold on its icon until the icons start jiggling. Do not release your hold even if options show halfway through.
- Tap the X on the Facebook icon.
- Tap Delete to confirm the deletion of the app.
- Once the app is successfully uninstalled, tap Done.
- Go back to the home screen.
- Launch the App store.
- Search for Facebook, and then tap the Install icon.
- Wait for the app to be successfully installed on your iPhone.
- When the installation is finished, tap Open to launch it.
Most of the time, these are the only things you need to do to fix an app that keeps on crashing. However, if for some reason the problem continues, then you have to do the next solution.
ALSO READ: How to fix notifications that are not working after iOS 13 on iPhone XR
Third solution: Factory reset your iPhone 11 bugged by Facebook crashes
After the first two procedures and FAcebook still crashes when you open it, then you have no other choice but to reset your iPhone. It is possible that the app crashes is just one of the results of a more serious firmware-related problem. However, before you reset your iPhone, make sure to make a backup of your important files and data because they will all be deleted. After the backup, follow these steps to reset your iPhone 11:
- From the Home screen, tap Settings.
- Find and tap General.
- Scroll down to the bottom of the screen, and then touch Reset.
- Tap Erase All Contents and Settings.
- Tap Erase Now.
- If prompted, enter your security lock.
- Tap Erase iPhone at the bottom of the screen.
- Tap Erase iPhone again to proceed.
- Now enter your Apple ID password, and then tap Erase to proceed with the reset.
- Wait until your iPhone has finished the reset, and then set it up as a new device.
A factory reset will surely fix this problem. I hope that this troubleshooting guide has been able to help you fix your iPhone 11 that’s bugged down by frequent Facebook crashes. If you find this post helpful, please share it with your friends or anybody that needs help.
ALSO READ: How to fix an iPhone XS that cannot make phone calls after iOS 13
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