How to Fix “No Service” on the LG G5: Troubleshooting Guide

When you are getting “No Service” on the LG G5 device, make sure you are within the network coverage and the phone is not on Airplane Mode. If your phone’s radios are on (Airplane Mode is disabled) and yet the phone is getting no signal, troubleshoot it using the workarounds below.

Troubleshooting “No Service” on the LG G5

  • Can’t place or receive calls on my LG G5.
  • Can’t text. Emergency calls only.
  • No signal bars.
  • No network connection on LG G5.
  • Can’t connect to network on LG G5.
  • Unable to place calls or text.
  • Getting “Emergency calls only” LG G5.

Solution:

If you have no service on your LG G5, here are the steps you can take to try and reconnect to the network:

    • Turn your smartphone completely off, then turn it back on.
    • Go to Settings > More > Mobile Networks.
      Tap on Network Mode then select the top option (GSM/WCDMA/LTE).

      Then select Network operators and tap Search Networks.
      Once the search is complete, select your Carrier.

    • If you are getting a SIM error, try removing and reinserting your SIM card or having it replaced.
    • If you are unable to connect to the network, try resetting your network settings:
      • Go to Settings > Backup & Reset > Reset network settings.
      • Tap on Reset Settings  (Note: this will erase saved WiFi passwords).
    •  If you’re still unable to connect to the network after trying the steps above, you should try performing a factory reset of your device. Make sure to backup your phone data before performing the reset. Then go to Settings > Backup & Reset > Factory Data Reset. Read the warning message and follow the onscreen prompts to confirm the factory restore.

If none of the given solutions fixes the no service issue on your LG G5 device, contact your network service provider. It is possible that there’s an ongoing outage affecting your area. Otherwise, additional assistance and recommendations will be provided.


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