Are You Unable to Download MMS on LG Smartphone?

If you are unable to download MMS on LG smartphone, make sure that you have network coverage and your cellular data is enabled. If the problem persists, troubleshoot your device using the tweaks listed below.

Troubleshooting LG that is Unable to Download MMS

  • Can’t send or receive picture messages on LG G2, LG G3 or LG G4.
  • Can’t download picture message on LG G4.
  • Error when downloading picture message on LG G3.
  • Can’t send a picture by text message on LG G3.


If you’re unable to send or receive MMS on your LG smartphone, here’s a few troubleshooting steps you can try to fix the issue whenever you are facing issues on downloading MMS .

    • Make sure you have a network connection (if you have No Service click here).
    • Go to Settings > Mobile data and make sure Mobile data is ON and there is no data block.

    • Try reconfiguring your APN setings:
      • Go to Settings > More > Mobile networks > Access point names.

      • Tap on Menu > Reset to default.
      • After resetting your APNs, select the one that belongs to your provider.
      • Make sure the MMSC & MMS Proxy fields are configured properly.
      • If you have no APN or you’re unsure of what the setting, should look like, click here for APN settings or google your provider’s APN settings.
      • Once you have the APN settings you can create one by tapping on “New APN”.
    • Try to reset your network settings (This is only available with the latest software update) :

      • Go to Settings > Backup & reset.
      • Select Network settings reset.
      • Tap on Reset Settings to confirm.
      • Reboot your smartphone.
  • If above steps are failing to work, you can try performing a factory data reset. Don’t forget to backup your phone data beforehand as this reset will result to a complete date loss. After the reset once again make sure you have the proper APN settings setup for your carrier!

I hope that this how-to post has helped you fix the MMS issue on your LG device. Please help us spread the word by sharing this post to your friends or people who may also have similar problems.

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