How to Fix Moto E Sometimes Dropping Network Connection

You might experience a problem on your smartphone where it disconnects the internet connection or lost signal automatically. That might be a software problem or a reception issue on your device. In this post, learn how to fix Moto E sometimes dropping network connection as you read further. 

Before you perform the steps below, contact your network provider first and verify if there is an ongoing service outage in your area. It may affect the network connection on your device. If everything is good on their end, follow the steps below and fix your Moto E sometimes dropping network connection.


If you are located in an area with good cellular coverage and your Moto E sometimes drops off the network or fails to place calls, it can get pretty frustrating. Here are some steps you can take to try fix connectivity issues on your Moto E smartphone.

    • The first thing to try is turning off the LTE to see if that fixes the problem:
      • Go into Settings > More…
      • Select Cellular Networks > Preferred network type.
      • Select “3 G” as your preferred network mode.
      • Turn your Moto E off and then back on again.
  • If you tried turning off your LTE and are still experiencing the same problem, make sure your Moto E is up to date by going into Settings > About > Software Update.
  • You can try performing a reset network settings as it will clear invalid network configurations that may have cause network connection dropping on your Nexus 5x. To do that, follow these steps:
    • Access the apps screen and open Settings.
    • Go to System.
    • Select Advanced.
    • Tap Reset Options > Reset Wi-Fi, mobile & Bluetooth.
    • Select Reset Settings. Enter the PIN, password or pattern if asked.
    • To confirm, tap Reset Settings again.
  • You can also try performing a backup and restore of your Moto E for good measure. For a full guide on how to backup and restore your Moto E click here.

If none of the provided solutions is able to fix the problem, go to the nearest service center in your area and have your phone checked by their onsite technician. It might be a hardware problem that’s causing intermittent network connection on your device.

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