No Service or Emergency Calls Only on Moto G

Unable to receive or make calls because you have no service or you’re showing emergency calls only on Moto G? The first thing you need to do is to ensure that you are within your network coverage and the phone is not on Airplane Mode. If the issue persists, troubleshoot further using the workarounds listed below.

Fix Moto G with No Service or showing Emergency Calls Only


If you are getting no service on your Moto G, no network signal bars or emergency calls only, follow these steps:

  • Go into Settings > Storage and tap on Cached Data and select OK to clear data.
  • Go into Settings > More > Cellular Networks > Preferred network type.
  • Select “2G” as your preferred network mode.
  • Turn your Moto G off completely, wait 10 seconds and then turn it back on again.
  • Go back into Preferred Network type as shown above and switch it to 3G.
  • Then select Network Operators > Search Networks.
  • Select your Carrier and you should connect successfully.

If you are still not getting any service on your device up to this point, you can contact network service provider. There might be an on-going service outage in the area affecting your mobile services. They can also provide you with more information as well as official recommendations for the issue.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. 

Connect With Us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

Posts you might like