iPhone 8 Won’t Turn On and Frozen

Performing a force restart may fix your iPhone 8 won’t turn on and frozen. This process will eventually refresh the system by removing minor system glitches and forcing the errant apps to close. If the issue is caused by these factors, then it might be resolved right away. 

Further details on how to fix an iPhone 8 that won’t turn on and frozen is also provided below. Read further and find out how. 


If your iPhone 8 won’t turn on, screen is frozen or you can’t power off or restart the phone, then follow these steps to fix the issue:

  • First, make sure your iPhone 8 is fully charged and it isn’t just a dead battery causing the issue (if you can’t turn it on).
  • If your screen is frozen and you can’t turn off/on your iPhone 8, then you can force it to restart by doing the following:
    • To force restart your device, press and release the Volume Up button, then press and release the Volume Down button, then press and hold the Side button until you see the Apple logo.
    • The device will display the Apple logo then restart.
  • If the issue persists and iPhone 8 won’t turn on and frozen, try performing a factory reset via iTunes. 
    • Using the Apple-supplied USB/lightning cable, connect your iPhone to the computer that you used to sync before. Or prepare a computer with the latest iTunes installed.
    •  Press and release the Volume Up button quickly.
    • Press and release the Volume Down button quickly. 
    • Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
    • Open iTunes on your computer once it’s connected.
    • From the iTunes main screen, select the Sync option. 
    • Once prompted, enter your device passcode to unlock your phone. This will backup your iPhone to the computer. 
    • Click the option to Restore iPhone from the most recent backup.
    • Then follow the rest of the on-screen prompts to complete the process.
  • If the force restart and factory reset via iTunes did not work, you can try restoring your iPhone 8 using recovery mode (click here for steps).
  • If none of the above solved your issue and the screen is still unresponsive or frozen, then you will need to take your device into the Apple Store or authorized service center in your area as it could be a completely dead battery issue or a physical problem with the device.

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