Performing a force restart might be able to fix your iPhone 7 got stuck on Apple logo issue right away. Simply press and release the Volume Up button quickly. Then press and release the Volume Down button quickly. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
Wait for your iPhone to complete the process. If it did not work, read further and find out the main cause, together with other potential solutions about the issue.
When and Apple iPhone 7 stuck on Apple logo, don’t worry too much because you can always make it respond normally again provided there are no signs of physical damage and that the firmware hasn’t been modified or jailbroken. While it’s a firmware issue, it’s not really that serious and you can fix it on your own without having to go to the Genius bar.
Stuck or frozen display issues in mobile devices are usually occurring among other symptoms of performance degradation usually from wear-and-tear. Often times, a shrinking memory space is the underlying cause of the problem. If the memory is low, apps and system functions crash more often as there’ll be insufficient memory space to allocate new processes. This is when you need to free up space by deleting old and unwanted apps or moving some of your files to other storage media.
Eliminating software-related issues that might have caused the phone’s operating to crash is also imperative. Physical and liquid damage on the phone are also among the factors to eliminate. Read on to find out how to rule out software-related factors that caused your iPhone to get stuck on the Apple logo.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.
First solution: Forced reboot to fix iPhone 7 stuck on Apple logo.
Apps that have gone rogue can cause the system to crash unexpectedly. Most of the symptoms that are attributed to bad apps are addressed by a forced restart. This is an alternative method to a soft reset since your iPhone screen is frozen and not responding to touch inputs or commands. Below are the different ways to force reboot an iPhone depending its model:
If you’re using an iPhone 7 or iPhone 7 Plus, follow these steps to force restart:
- Press and hold the Volume Down button and the Power (Sleep/Wake) button simultaneously and then release both buttons with the Apple logo appears.
If you’re using an iPhone 6s, 6s Plus and earlier variants, a forced restart is done this way:
- Press and hold both the Power (Sleep/Wake) button and the Home button for a few seconds and then release both buttons when the Apple logo is displayed on the screen.
If you’re using an iPhone 8, 8 Plus and later iPhones, here’s how a forced restart is carried out:
- Press and release the Volume Up button.
- Then press and release the Volume Down button.
- Finally, press and hold the Side button and then release it when the Apple logo appears.
Wait for your iPhone to finish booting up and then see if it’s already back to its normal state. If your iPhone boots up successfully, eliminate the possible triggers using the next solutions. This will prevent your phone from getting stuck on Apple logo again in the future.
Second solution: Manage apps to prevent getting stuck on Apple logo.
Bad apps that might have triggered the device to crash and get stuck on the Apple logo must be removed to prevent the problem from recurring. If the problem only occurs when using a certain app, then that is likely the culprit. In that case, deleting the apps would be necessary to solve the problem. Here’s what you should do then:
- Tap Settings from your Home screen.
- Tap General.
- Select iPhone Storage.
- Navigate to the bottom of the screen then find the suspected app.
- Tap to select the app that you want to delete then tap Delete App.
- Finally, tap Delete to confirm that you want to delete the selected application.
Aside from deleting bad apps, installing app updates on your iPhone can also help. App updates also contain bug fixes that will help eliminate in-app errors that caused the system to crash and get stuck. To check for pending app updates, just follow these steps:
- From the Home screen, tap App Store to launch the Apple Store application.
- Then navigate to the bottom of the screen and tap Updates. A list of apps with pending updates will then show up.
- To update individual apps, tap the Update button next to the name of the app.
- Or tap the Update All button to install all app updates at once.
You can also update apps through iTunes. Apps may also cause your iPhone to get stuck on Apple logo so it’s just right to manage them properly so that they will continue to run normally and not cause any more trouble.
Third solution: Update to the latest iOS version.
Aside from app updates, installing new iOS update on your iPhone can also help solve the problem if stubborn system bugs are to blame. Software updates often embed patch codes that are programmed to obliterate bug-inflicted errors. While your phone is running, follow these steps to check for new iOS update available:
- Tap Settings from your Home screen.
- Select General.
- Tap Software Update.
You will see an update notification is a new iOS version is up for grabs. Read and review the information before updating so you’ll know what the update offers.
Installing over-the-air updates requires stable Internet connection, sufficient memory space, and ample of battery life to complete. But once you’ve completed this procedure, you can rest assured that it would take a long time for your iPhone to get stuck on Apple logo again.
Fourth solution: Reset all settings.
Customized settings or incorrect system overrides from an update can also cause the phone to act up and gets stuck on the Apple logo. If the problem started after installing new updates or customizing your iPhone settings, try resetting all settings with these steps:
- From the Home screen, tap on Settings.
- Tap General.
- Scroll down to and tap on Reset.
- Choose the option to Reset all settings.
- Enter your device passcode when asked to continue.
- Confirm that you want to reset all settings on your iPhone.
The phone reboots automatically when the reset is finished and then loads up the original values and options. Just enable individual features that you want to use again on your phone. It offers the same benefits as with the reset and this also prevents your phone from getting stuck on Apple logo.
Fifth solution: Erase your iPhone and set it up as new.
The previous methods may not be able to deal with complex system errors and because of that the problem could continue. At this point, performing a factory reset or master reset is recommended. This will erase your device and restores its factory default settings. Errant apps and corrupted system data are wiped out among other saved data on the phone. To ensure that the system reset won’t be interrupted, perform it in iTunes. Here’s how it’s done:
- Launch iTunes on your computer. You can use a Windows or Mac computer that’s compatible with your iPhone and has the latest version of iTunes app.
- Connect your iPhone to the computer using the Apple-supplied cable or Lightning cable that came with it.
- If prompted to enter your device passcode or Trust This Computer, simply follow the onscreen instructions to proceed.
- Select your iPhone when it shows up in iTunes.
- Navigate to the Summary section, then click the button to Restore [iPhone]. You may also opt to back up files from your iPhone before restoring it. Just click the Back Up iPhone button to do so.
- Finally, if prompted with a warning message, click the Restore button to confirm.
Follow the rest of the onscreen prompts to complete the system restore.
Sixth solution: Recovery mode restore.
Performing a recovery mode restore is usually needed if all else fails to solve the problem and that your iPhone remains stuck on the Apple logo after the exhausting prior methods. This method is often required to fix fatal system errors that a factory reset couldn’t rectified.
To enter recovery mode in iPhone 8 or later models, refer to these steps:
- Press and quickly release the Volume Up button.
- Then press and quickly release the Volume Down button.
- Finally, press and hold the Side button until the Recovery Mode screen appears.
To enter recovery mode on iPhone 7 and iPhone 7 Plus, follow these steps:
- Press and hold the Side/Power button and Volume Down button simultaneously and then release both buttons when the Recovery Mode screen shows up.
To enter recovery mode on iPhone 6s, 6s Plus, and earlier models, here’s what you should do:
- Press and hold both the Home button and Top/Power buttons simultaneously and then release both buttons when the Recovery Mode screen appears.
Note: Don’t release the last button if you see the Apple logo because you need to enter recovery mode. The recovery mode interface is represented by the Connect to iTunes screen. Thus if your iPhone shows this screen, it means that your all set to repair iOS through iTunes.
Last resort: DFU mode restore.
The deepest type of system restore you can do on an iPhone is the so-called DFU mode restore. This is a special iOS state that allows iTunes to communicate with your iOS device even if the bootloader or operating system is totally corrupted or ruined.
To enter DFU mode on the iPhone 6s, SE and earlier models, follow these steps:
- Connect your iPhone to the computer using the Apple-supplied USB cable/Lightning cable.
- When it’s connected, hold down both the Home button and Sleep/Wake button for about 8 seconds.
- After the elapse time, release the Sleep/Wake button but keep holding down the Home button until the screen is completely black.
If you see the Apple logo, it means that you’ve held down the Sleep/Wake button for too long and so you’ll have to start all over from the very beginning.
To enter DFU mode on the iPhone 7 and 7 Plus, follow these steps:
- Connect your iPhone to the computer via USB cable.
- While the device is connected, hold down both the Side button and Volume Down button simultaneously for 8 seconds.
- After the elapsed time, release the Side button but keep holding down the Volume Down button.
Holding down the Side button for too long will show you the Apple logo instead of a black display. If that happens, you’ll have to start from the very beginning. If the screen remains black, it means that your iPhone has successfully entered DFU mode and that it is all set for iTunes restore.
To enter DFU mode on the iPhone 8, 8 Plus, X and later models, refer to these steps:
- Connect the phone to the computer using the supplied USB cable.
- While the device is connected, press and release the Volume Up button.
- Then quick-press and release the Volume Down button.
- Press and hold down the Side button until the screen turns black then hold down both the Side button and Volume Down button for 5 seconds.
- After 5 seconds, release the Side button but keep holding down the Volume Down button until nothing is displayed on the screen.
After successfully entering DFU mode, you can proceed with iOS restore through iTunes commands. Just follow the onscreen instructions.
If nothing else works…
- Use iTunes alternatives. There are some system problems that are too complex for iTunes to handle. And this is when third-party iOS restore and repair tools play a major role. These tools are programmed to serve certain purpose and that is to repair fatal iOS errors that might have ruined the iPhone system. If you wish to give these tools a try, download and install your preferred software on your computer. Be sure to choose the software that’s compatible with your iPhone. Once the software is ready, connect your iPhone to the computer via USB cable, launch the software and wait for it to sync with your iOS device. As soon as they synced, you can start restoring or repairing your damaged iPhone in a few clicks.
- Repair/iPhone service. In my own personal experience with my old iPhone 5, I first thought that the problem was due to the SIM card, which I removed. What happened was that the phone would suddenly crash, reboots and then stuck on the white Apple logo. But after scrutinizing it further, I figured that it was due to the battery that’s swelling. I also noticed that the phone was heating up so quickly. Apparently, the stuck problem I had was attributed to a faulty hardware. Unfortunately in this case, there’s nothing more you can do to fix the problem on your end. Thus, repairing the damaged component on your iPhone is necessary. You can visit the nearest Apple Genius bar in your area and ask an authorized iPhone technician to examine your device and repair any damaged component. If your phone is still eligible for AppleCare Warranty, then you may opt to avail for service warranty or new unit replacement.
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