App issues are pretty common and you may encounter them here and there. In fact, we have a lot of readers who reported that their Apple iPhone XR have been plagued with app crashes shortly after the iOS 13 update. Among the apps that keep crashing is Facebook. Some said that the app closes immediately when opened, while others reported that the app just won’t load. While issues like this are pretty annoying, they’re not necessarily that hard to fix.
In this post, I will walk you through in troubleshooting your iPhone XR with Facebook that won’t load or not working properly. We will consider all possibilities and rule them out one after another until we can determine what the problem really is and hopefully be able to fix it. If you are one of the owners of this device and has the same issue, continue reading as this article may be able to help you.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XR Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting an iPhone XR with Facebook that won’t load
As I said earlier, issues like this can be easily fixed because we’re dealing with a third-party app. Now, here’s what you need to do if Facebook doesn’t load or not working properly on your device.
First solution: Force restart your iPhone
The first thing you have to do is the forced restart, especially if this is the first time you encountered the problem and if the app has been working properly prior to this issue. It is possible that the problem is caused by a pretty minor firmware issue. Here’s how it’s done:
- Quickly press and release the Volume Up button, and then quickly press and release the Volume Down button.
- The moment you release the volume down button, press and hold the Side or Power key until the Apple logo shows on the screen.
Your iPhone will continue the usual boot process and once it’s ready, try to launch Facebook and see if the problem still occurs.
ALSO READ: Apple iPhone XR has no sound or audio after iOS 13
Second solution: Uninstall Facebook and reinstall it
After doing the first procedure and the app still crashes or won’t load, then it’s time you removed the app from your iPhone. It will also remove all its associations with other applications and the firmware. If it’s just an issue with the app, then this procedure should be able to fix it. Here’s how it’s done:
- From the Home screen, tap and hold on an app icon until the icons start jiggling.
- Tap the X on the Facebook icon.
- Tap Delete to confirm the deletion of the app.
- Once the app is successfully uninstalled, tap Done and go back to the home screen.
- Launch the App store.
- Search for Facebook, and then tap the Install icon.
- Wait for the app to be successfully installed on your iPhone.
- When the installation is finished, tap Open to launch it.
If the problem persists after this, then move on to the next solution.
ALSO READ: How to fix an Apple iPhone XR that is stuck on recovery mode after iOS 13
Third solution: Reset all the settings on your iPhone XR
If Facebook still won’t load or work properly after the second solution, the problem could already be with the firmware and the app crashes could be just one of the symptoms. That’s the reason why you need to see if the settings have something to do with the problem. Follow these steps to reset all settings of your device:
- From the Home screen, tap Settings.
- Find and tap General.
- Scroll down to the bottom of the screen, and then touch Reset.
- Touch Reset All Settings.
- If prompted, enter your security lock.
- Tap Reset All Settings at the bottom of the screen, and then tap Reset All Settings again to confirm.
Your iPhone will reboot after this, once it has finished rebooting, try to see if Facebook still won’t load or work properly.
ALSO READ: My Apple iPhone XR has very slow Internet after the iOS 13 update. Here’s the fix.
Fourth solution: Factory reset your iPhone
A reset will fix any app-related problems including this one. However, make sure to create a backup of your important files and data prior to the reset because you may lose them. After the backup, follow these steps to reset your iPhone:
- From the Home screen, tap Settings.
- Find and tap General.
- Scroll down to the bottom of the screen, and then touch Reset.
- Tap Erase All Contents and Settings.
- Tap Erase Now.
- If prompted, enter your security lock.
- Tap Erase iPhone at the bottom of the screen.
- Tap Erase iPhone again to proceed with the reset.
After the reset, set up your iPhone as a new device. I hope that we’ve been able to help you fix your iPhone XR with Facebook that’s not loading or working properly. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our Help Guides page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks.
