Cellular Data not working on iPhone after iOS 13 update

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The Cellular Data is just not another way for your iPhone to connect to the Internet, it actually allows you to send MMS or picture messages. If it’s not working, then you will be missing some useful features on your device. Some owners have been complaining because the cellular data on their iPhone reportedly stopped working shortly after updating their devices to iOS 13. The problem could be pretty minor, especially if the problem didn’t occur prior to the reset. That said, there’s always something you can do about it. 

In this post, I will walk you through in troubleshooting your iPhone with cellular data that’s no longer working. We will try to look into all possibilities and then rule them out one after another until we can determine the cause of the problem and hopefully be able to fix it. If you’re one of the owners of an iPhone with cellular data issue, continue reading this post as you may find it helpful. 

Before anything else, if you are looking for a solution to a different problem, then drop in on our iPhone Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar to yours and feel free to use our workarounds and solutions. 

Troubleshooting an iPhone with Cellular Data that’s not working

When troubleshooting a smartphone with this problem, you need to be thorough to prevent possible data loss. But based on our experience, this issue is pretty easy to fix if you know what to do. With that said, here are the things you have to do to get cellular data working again on your iPhone…

First solution: Force restart your iPhone

The first thing you have to do is Forced restart. It is a simulated battery removal that will refresh your phone’s memory and reload all services. If this problem is caused by a minor glitch in the system, you should be able to fix it by doing this. Here’s how…

  1. Quickly press and release the Volume Up button, and then quickly press and release the Volume Down button. 
  2. The moment you release the Volume down button, press and hold the Side or Power key until the Apple logo shows on the screen. 

Your iPhone will continue the usual boot process and once it has finished rebooting, try to see if the cellular data is now working. If it’s not, then move on to the next solution. 

Second solution: Toggle Cellular Data switch off and back on

Aside from the forced restart, one way to deal with a network glitch on your iPhone is to disable Cellular Data for a few seconds and then enable it back. Some of our readers reported that this trick actually worked for them, so it’s worth doing it. Here’s how: 

  1. Tap Settings from the Home screen.
  2. Tap Cellular.
  3. Toggle the switch next to Cellular Data to turn the feature ON.

You can try switching between network options like from LTE to 4G or 3G. You can also enable Cellular Data for specific services like App Store, Mail, Music, and the like. Just scroll down to the Use Cellular Data For section and then toggle the switch to turn mobile data for the said services off or on.

If you are using a Dual SIM iPhone, you need to set or assign one of your plans to be the primary data number so that you can see how much data have been used.

Third solution: Reset all network settings on your iPhone

This next procedure is pretty effective against network-related issues regardless of whether it’s Cellular Data, WiFi or Bluetooth. After doing the first two procedures and the cellular data is still not working on your device, this should be what you have to do next. Don’t worry, none of your files and data will be deleted. However, all network or wireless connections on your device will be erased. Here’s how it’s done: 

  1. From the Home screen, tap Settings. 
  2. Tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Touch Reset Network Settings. 
  5. If prompted, enter your security lock. 
  6. Tap Reset Network Settings at the bottom of the screen. 

Your iPhone will reboot after this, once it has finished rebooting, try to see if the problem is fixed. 

Fourth solution: Factory reset your iPhone

If the problem persists after the third solution, then you have no other choice but to reset your iPhone. Since this issue started after an update, it should be just a firmware-related problem and a reset will be able to fix it. However, before you that, make sure to create a copy of your important files and data first because they will all be deleted. When ready, follow these steps to reset your iPhone: 

  1. From the Home screen, tap Settings. 
  2. Find and tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Tap Erase All Contents and Settings. 
  5. Tap Erase Now. 
  6. If prompted, enter your security lock. 
  7. Tap Erase iPhone at the bottom of the screen.  
  8. Tap Erase iPhone again to proceed with the reset.  

After the reset, set up your iPhone as a new device. I hope that we’ve been able to help you fix your iPhone with Cellular Data that’s not working. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Connect with us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our Help Guides page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks. 

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