Samsung Galaxy A50 stuck on boot screen. Here’s the fix.

When it comes to boot issues, you can always expect it to be a problem with the firmware. Some owners of the Samsung Galaxy A50 reported that their units got stuck on the boot screen for some reason, and would no longer boot up successfully. Either the device shows the Samsung or Galaxy A50 logo, it’s the same problem and it could be a sign of serious firmware problem, especially if you tried to modify the firmware. 

In this post, I will guide you in troubleshooting your Galaxy A50 that’s stuck on the boot screen. We will try to do some troubleshooting procedures to see if we can make it to start properly and reach the home screen. There, however, things we need to consider here to be able to properly understand the reason why this issue is happening in the first place. So, if you’re one of the owners of this phone and are currently having the same issue, continue reading because this post may be able to help you. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A50 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Troubleshooting a Galaxy A50 that’s stuck on the boot screen

We have actually encountered this problem several times in the past and the issue basically depends on how it started. For instance, if your Galaxy A50’s firmware has just been updated and then it rebooted and got stuck on the boot screen after that, then there’s nothing you need to do to fix it. Sometimes it would take several minutes for the phone to finish the update and all you need to do is wait until the update is done. If this is the case and you’re not sure if your phone still has enough battery, connect it to the charger even if it’s stuck on the boot screen and everything will be back to normal again after 5 or 10 minutes. 


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For techie users out there who rooted and installed a custom ROM onto their Galaxy A50 and then this problem started, the problem could be with the firmware. Just flash the stock firmware and you should be good. 

However, if this problem occurred without apparent reason or cause, then here are the things you need to do:

First solution: Perform the forced restart

No matter if the phone is powered on or turned off, you can do this procedure and would force the phone to boot up. If your Galaxy A50 is already stuck on the boot screen, you can directly do this procedure and here’s how it’s done: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or more.

If your phone gets past the Samsung or the Galaxy A50 logo, then that’s a sign the problem is already fixed. However, after doing this procedure and it’s still stuck on the boot screen, then try the next solution. 

ALSO READ: Samsung Galaxy A50 freezes and then shuts down. Here’s the fix.

Second solution: Try running the phone in safe mode

It is also possible that some third party applications caused this problem. So if the first solution failed, this is the next thing you need to do. This will temporarily disable all your third-party applications or those that you downloaded and installed from the Play Store. If one of those apps or some of them is causing the phone to get stuck on the boot screen, then it should be able to successfully boot into the home screen if you did this. Here’s how it’s done: 

  1. Press and hold the Power key until options show. 
  2. Tap and hold the Power off option until it changes into Safe Mode. 
  3. Tap the Safe mode icon to restart your device.
  4. Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen. 

Assuming that your phone successfully started in this mode, then here’s what you should do next: 

  1. Remember the apps you installed about the time when the phone got stuck on the boot screen. 
  2. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down. 
  3. Tap the Settings icon on the upper-right corner. 
  4. Scroll to and then tap Apps. 
  5. Find and tap suspected app. 
  6. Tap Storage. 
  7. Touch Clear data and tap OK to confirm.
  8. Tap the back key once and then touch Uninstall. 
  9. Confirm that you want to remove the app from your phone. 

On the other hand, if your phone is still stuck on the boot screen even if you’re trying to start it up in safe mode, then move on to the next solution. 

ALSO READ: Samsung Galaxy A50 shows the error ‘Messenger keeps stopping’

Third solution: Try starting the phone up in recovery mode

Even if this problem is due to a serious firmware issue, for as long as the firmware has not been modified, you should still be able to run the phone in recovery mode, because it is the fail-safe of almost all Android devices. If you could successfully start  your phone in recovery mode, the first thing you have to do is to wipe the cache partition. This is how you start your phone in recovery mode and wipe the cache partition: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

If you were able to successfully start the phone in recovery mode but still gets stuck on the boot screen even after wiping the cache partition, then a master reset will be done. This will delete all your files and data, especially the ones that are stored in your phone internal storage but it has a higher probability of fixing this problem. Just remember the Google account that’s used on your device so that you won’t be locked out. When ready, follow these steps to restart your phone in recovery mode and do the master reset: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

After doing these procedures and your phone is still stuck on the boot screen, then it’s time you brought it to the shop so that a technician can check it for you. 

ALSO READ: Samsung Galaxy A50 screen flickering after getting wet

I hope that we’ve been able to help you fix your Galaxy A50 that’s stuck on the boot screen. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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