How to fix mobile data issues on iPhone 8

Issue

Data not working on iPhone 8. Can’t access mobile internet on iPhone 8. Internet not working on iPhone 8 plus. Mobile data works on and off, or not at all on iPhone 8.

Solution

If you’re having issues accessing internet through mobile data on your device, here are some steps you can try to fix the issue:

  • The first thing to do is to perform a Reset Network settings
    • Go to Settings > General > Reset and Select Reset Network Settings

      Note: This will not erase anything on the iPhone. It will however remove your saved Wi-Fi passwords so you will have to reconnect to your Wi-Fi connections.
    • Your iPhone will restart automatically. If it doesn’t, then simply power it off then power it back on!
  • Once the Reset network settings is complete, try disabling your LTE
    • Go to Settings > Cellular > Cellular Data Options
    • Switch “Enable LTE” to OFF

  • Go back into Settings>Cellular and make sure Cellular Data is turned ON
  • Test your internet connect by opening a Safari webpage or App.
  • If your iPhone 8 is still unable to connect to the internet but has service, consider contacting your network provider or an Apple tech!
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