How to Fix WiFi Issues on a Nokia Lumia: Troubleshooting Guide

Whenever WiFi issues become apparent on a Nokia Lumia, your WiFi network might be having random connectivity errors or becomes corrupted. Thus, deleting and re-adding the network from your phone’s system can possibly fix the problem. Refer to the detailed troubleshooting guide below.

Fix WiFi Issues on a Nokia Lumia

  • Nokia Lumia will not connect to WiFi.
  • Nokia Lumia drops WiFi connection.
  • WiFi not working on Nokia Lumia.
  • WiFi issues on Nokia Lumia.
  • Can’t connect to WiFI on Nokia Lumia.
  • No internet access using WiFi on Lumia.


If you’re having trouble with your WiFi connection on your Nokia Lumia, it could either be your smartphone or the internet connection. If all other devices connected to your WiFi are working properly except your Nokia Lumia, then here are some steps you can try to fix the issue:

    • If your WiFi connection is saved, select the WiFi connection and tap on Delete.
    • Turn OFF your WiFi through your WiFi settings.
    • Turn OFF your Nokia Lumia , wait 10 seconds and turn it ON.
    • Go back into Settings > WiFi and connect to your WiFi network.
    • If you’re still unable to connect, try this:
      • Unplug your internet modem from its power adapter located usually behind it.
      • Wait 30 seconds.
      • Plug your internet modem back to its power adapter.
      • Wait 5 minutes for the modem to boot completely.
      • Try reconnecting with your Nokia Lumia.
  • If your Nokia Lumia still has issues and is the only device experiencing this issue, make sure it is up to date in Settings > Phone update > Check for  updates.
  • If your Nokia Lumia is up-to-date, it might be a hardware issue. Test it using other WiFi connections to determine if the problem is with a specific internet connection, or with the Nokia Lumia itself.

You can also contact your internet service provider to check for possible outage in the area affecting your service. They can provide you with more information as well as official recommendations for the issue.

I hope that we are able to help you fix the WiFi issues on your Nokia Lumia device. If you find this information helpful, feel free to share this post.

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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

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