How to Fix an iPhone XR that’s Stuck on Apple Logo

When your iPhone XR gets stuck on Apple logo, a forced restart should be able to address the problem as this is just a firmware issue. If this tweak fails to fix the issue, see other alternative solutions we mapped out below.

Boot problems are often due to some inconsistencies wherein some core apps and services may have failed to initialize. As a result, your iPhone won’t continue to boot up and oftentimes gets stuck on Apple logo or a black screen for that matter.

Seldom will you hear of an Apple device that succumbs to stuck issues especially at a very early stage or when it’s still new. Nonetheless, problems like this are inevitable as they can be triggered by various factors. If you’re here because your iPhone XR couldn’t get past the Apple logo, then this post might be able to help you out. Read on to learn what to do if your iPhone XR is stuck on the Apple logo. In most cases, the problem is attributed to the software. Hence, you should start by ruling out software-related culprits. So here are your options and possible solutions.

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XR Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.

Solution #1: Force restart your iPhone XR.

When the screen of your device is stuck on Apple logo and becomes unresponsive, the basic fix that you can apply first is a forced restart. Doing so will clear out random software errors that caused your iPhone system to crash and get stuck. If you haven’t already, then here’s how to force restart your iPhone XR:

1. Press and quickly release the Volume Up button.
2. Press and quickly release the Volume Down button.
3. Press and hold the Side/Power button and then release when the Apple logo appears.

Wait for a few seconds until the iPhone restarts completely. If you’ve managed to access the Home screen after a forced restart, continue to rule out other software-related factors and possible triggers by installing new updates, resetting all settings or even erasing your iPhone to set it up as new. Just refer to the outlined steps below.

ALSO READ: How to fix Apple iPhone XR slow browsing problem

Installing new updates on your iPhone XR.

Installing new updates provide bug fixes to remove malwares and fatal system errors that cause the phone to crash and freeze on the Apple logo. Here is how to check for new updates on your phone via OTA (over-the-air) process.

1. From the Home screen, go to Settings.
2. Select General.
3. Then tap the Software update menu. Follow the onscreen prompts to download and install new update.

Reboot your iPhone after installing updates to ensure that all new system changes are properly applied and likewise to refresh the apps and system functions. As I said earlier, when an iPhone gets stuck on Apple logo, it’s often due to a firmware problem and making sure your device runs on the latest iOS version is one way to prevent it from happening again.

Resetting all settings on your iPhone XR.

Incorrect settings configuration can also cause various phone issues such as stuck on boot-up error. Being said, it is necessary to input correct value on the settings option on your phone. Doing it manually could be tedious at times. Thus, restoring the settings back to its default configuration through reset all settings option is quite rational. To restore the default settings on your phone, follow the steps below:

1. From the Home screen, go to Settings.
2. Select General.
3. Tap on Reset.
4. Select Reset all settings option.
5. Enter the device passcode when prompted.
6. Then select Reset all settings to confirm the reset.

Your iPhone XR will reboot automatically after the process. After the reset, your phone will load up with the default settings configuration. You may proceed to enable any phone features on your phone. Resetting all settings will have similar effects as with the full reset only that you don’t have to go through all the hassle of backing up your files and data. It’s also effective in preventing your iPhone from getting stuck on Apple logo.

Performing factory reset/master Reset on your iPhone XR.

The boot-up error on your phone may be triggered by some tough system errors and that would make your iPhone unable to finish start up, thus couldn’t get past the Apple logo. Such glitches are usually handled by performing a master reset or factory reset. This process will delete all stored data on your phone memory including any junk files and temporary data that have been corrupted and triggered the device to get stuck during startup. Thus, it is necessary to back up your important files via iCloud or iTunes prior to doing the master reset process. After securing the important files on your phone, follow the steps below:

1. From the Home screen, go to Settings.
2. Select General.
3. Tap on Reset.
4. Select Erase all content and settings.
5. Enter the device code when prompted.
6. Then select Erase all content and settings to confirm the master reset.

Wait until your phone has completely booted up. Once your phone is back on, it is now loaded with the factory default settings. Follow the onscreen guide or the start-up wizard to set up the device as new.

ALSO READ: Apple iPhone XR connects to Wi-Fi network but has no Internet access

Solution #2: Restore your iPhone XR via iTunes (standard restore).

If the screen problem occurs after installing new iOS update, reverting the iOS version on your phone is also a good option to correct the issue. This action will require a working computer with the latest iTunes version installed in it. Here is how it’s done:

1. On your computer, launch iTunes.
2. Using the provided USB or Lightning cable, connect your phone to the computer.
3. Enter your device code when prompted.
4. Then select the iPhone icon or the name of your iPhone XR.
5. Click on Restore Backup button in iTunes.
6. Look for the iOS backup file that you wish to restore.
7. Then click on Restore option to confirm.

Do not unplug the USB cable until it shows that the process has been completed.

Solution #3: Restore your iPhone XR via recovery mode.

If your phone is still stuck on Apple logo after doing a standard restore, restoring your phone through recovery mode is your next option. This process will also require you a working computer and the latest iTunes version. Here’s how you do a recovery mode restore:

1. Connect your iPhone XR to the computer using the provided USB or Lightning cable.
2. Press and quickly release the Volume Up button while your phone is connected to the computer.
3. Press and quickly release the Volume Down button.
4. Then press and hold the Side/Power button. Continue holding the button while your phone restarts .Keep holding the Side/Power button when you see the Apple logo on the screen to put your phone in a recovery state.
5. When the Connect to iTunes logo appear on your phone screen, release the Side/Power button.
6. Navigate the iTunes on your computer. It should show a message that your iOS device is in recovery mode. A list of options will be provided, either to update or restore.
7. Select Restore to restore iOS through iTunes. This will also delete all saved files on your phone.

Again, don’t remove the USB cable until the restoration process has been completed.

ALSO READ: How to fix Apple iPhone XR that has no sound

Solution #4: Restore your iPhone XR via DFU mode restore.

If none of the above solutions is able to fix the problem, then performing the deepest type of iOS restore called DFU mode restore (Device Firmware Update) can be deemed as the very last resort. This restore method is known to effectively resolve major system issues including boot up errors. Before performing this process, ensure that your phone is not exposed to any liquid or physical damages. If you wish to try this possible solution, follow the steps below:

1. Connect your iPhone XR to the computer using the provided USB or Lightning cable.
2. Once connected, press and quickly release the Volume Up button. Then press and quickly release the Volume Down button.
3. Press and hold the Side/Power button until the screen of your phone becomes black.
4. Once the phone screen is completely black, press and hold the Volume Down button while still holding the Side/Power button.
5. Wait for about 5 seconds and release the Side/Power button, but continue to hold the Volume Down button until you see your iPhone name in iTunes.
6. Release the Volume Down button once it shows up in iTunes. Your iPhone XR is now in DFU mode.

Follow the onscreen commands to finish restoring your iPhone system through DFU mode in iTunes. Don’t disconnect your device until the DFU mode restore is complete, otherwise you could end up having a bricked iPhone.

Taking a trip to a service center may be necessary if your iPhone gets stuck on Apple logo more frequently even after performing a DFU mode restore. If your iPhone XR remains stuck on the Apple logo, you’re most likely dealing with a hardware issue. Hence, your iPhone needs service. Talk to your carrier or Apple Support for further recommendations and more advanced solutions.

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