How to fix Gmail app not working on iPhone 11 Pro

When it comes to email processing, Gmail emerges among the most trusted and widely used platforms to date. Aside from being a stable platform, it also offers the key features and user-friendly interface for easy navigation. Even so, there are still some instances when random errors would interfere with the application and then you would just realize that something went wrong because Gmail app is not working on your iPhone. If ever you would bump into a similar issue on your new iPhone 11 Pro, I’ve mapped some quick solutions you can try. Read on to find out how what to do if Gmail app doesn’t work on your iPhone 11 Pro.

iphone 11 pro gmail app not working - fixes

Possible causes

Below are common factors that can trigger various types of email problems on an iPhone. You can start troubleshooting the problem by ruling out each of these factors:

  • Network connectivity issues. Network or internet problems are usually the main reason as to why online apps and services aren’t working on your phone. Slow internet, intermittent connection or Wi-Fi drops, and no internet access are the usual symptoms that you need to address.
  • In-app glitches. Email issues may also transpire when the app is acting up. Relevant errors may also arise if the app is left suspended or running in the background over time.
  • Email account problems. Incorrect email account settings are also among the factors that you consider looking into, especially if the email account was set up manually.
  • Random software errors. Random firmware crashes can also affect other apps including Gmail and trigger adverse symptoms and errors to occur.
  • Server issues. Like other email platform, Gmail server can also experience random downtime. When this happens, relevant services including Gmail app aren’t working because the main server is unavailable.

Troubleshooting Gmail app problems on an iPhone 11 Pro

Before troubleshooting, try to open your email account straight from Google’s Gmail website. You can use any browser app on your phone to go to the site and then log into to your email account. If you can log into Gmail on the same account via webmail, it means that the server is up. Thus, the problem is more likely from within your iOS device. To rule out common software-related factors that can halt email services like Gmail from working, try these subsequent solutions.


First solution: Restart Gmail app and your iPhone 11 Pro.

The Gmail app may be enduring some minor glitches and therefore it’s currently unstable. To deal with random in-app errors like this, force-closing and restarting the app can help. Thus, you can start troubleshooting with these steps:

  1. Swipe up from the bottom of the Home screen and then pause slightly in the middle of the screen. Doing so will show the app cards or previews of the recently used apps.
  2. Swipe right or left to find the Gmail app preview.
  3. Then swipe up on the app’s preview to close it.

Repeat the same steps to end all other background apps from your iPhone. Doing so will prevent any of them from interfering with Gmail the next time you launch it on your device.

After clearing all background apps, soft reset or restart your iPhone to dump junk files and other cached files from your iPhone’s internal memory. Just follow these steps to continue:

  1. Press and hold the Side button and either of the Volume Button at the side of your phone for a few seconds.
  2. When the Slide to Power Off appears on your screen, release both buttons.
  3. Slide the Power off command to the right to turn off the phone.
  4. Wait for about 30 seconds then press and hold the Side Button until you see the Apple logo.

Allow your phone to complete the boot sequence and then reconnects to the internet. Once everything is ready, try loading Gmail app again and see if it is already working.

Second solution: Check and refresh internet connection on your iPhone 11 Pro.

One of the common reasons as to why network-related apps and services are not working is because your iPhone is enduring some internet problems. To clear this out, try to refresh your internet connection using any of the following methods.

Using the Wi-Fi toggle:

  1. From the Home screen, tap Settings.
  2. Select Wi-Fi.
  3. Toggle the Wi-Fi switch to turn the feature OFF.
  4. After 30 seconds, toggle the Wi-Fi switch again to turn Wi-Fi back on.
  5. Wait for your iPhone to reconnect to your Wi-Fi network.

Using the Airplane Mode trick:

  1. From the Home screen, tap Settings.
  2. Select Airplane Mode.
  3. Toggle the Airplane Mode switch to turn it ON. Wireless radios and relevant features of your iPhone will then be disabled.
  4. While Airplane Mode is enabled, perform a soft reset or restart your iPhone.
  5. After your phone reboots, go back to Settings-> Airplane Mode menu.
  6. Then toggle the switch to turn Airplane Mode off again.

After a few seconds, your phone should be able to establish a fresh connection to the Wi-Fi network. If it doesn’t connect automatically, verify if the Wi-Fi switch is enabled and then connect to your preferred network manually.

Another way to refresh your iPhone’s internet connection is by deleting and re-adding the Wi-Fi network. Deleting and re-adding of the Wi-Fi network on your iPhone can also help fix the problem is a corrupt network is the underlying cause. If you wish to try your luck in this method, just follow these steps:

  1. Go to Settings-> Wi-Fi menu and make sure that the Wi-Fi switch is turned ON.
  2. Scroll down to the list of Available networks.
  3. Select your Wi-Fi network then tap on the information “i” icon next to it.
  4. Tap Forget This Network.
  5. Then tap the option to confirm that you want to delete the selected Wi-Fi network from  your device.
  6. After deleting Wi-Fi network, turn off the Wi-Fi switch then restart your iPhone.
  7. As soon as your phone boots up, go back to Settings-> Wi-Fi menu then turn on the Wi-Fi switch again to view available networks.
  8. Select your Wi-Fi network then tap Join or Connect.

Be sure to enter the correct network password to ensure successful connection.

Third solution: Turn off restrictions on your iPhone 11 Pro.

When enabled, restrictions can also hinder websites and third-party apps like Gmail from working completed. Hence, turning off restrictions on your iPhone settings can also be the key to resolving the issue. To give it a shot, simply follow these steps:

  1. From your Home screen, tap Settings.
  2. Select Screen Time.
  3. Tap Content & Privacy Restrictions.
  4. Toggle the switch to disable the feature.

After making necessary changes to your iPhone’s restriction settings, go back to the Home screen then retry loading the Gmail app to see if it’s already working.

Fourth solution: Reset network settings on your iPhone 11 Pro.

Network-related errors affecting internet apps and email services can also be dealt with by performing a network settings reset. Doing so will erase all your current network configuration and then restores the default network values and options. Any associated errors will also be obliterated. There’s no need to back up files beforehand because this reset doesn’t affect the internal data. Just follow these steps, if you wish to proceed with this reset:

  1. From the Home screen, tap Settings.
  2. Select General.
  3. Scroll down to and tap Reset.
  4. Select the option to Reset network settings.
  5. Enter your passcode if prompted to continue.
  6. Then tap Reset network settings again to confirm that you want to reset your iPhone’s network settings to defaults.

Wait for your iPhone to finish resetting and then reboots on its own. As soon as it boots up, you can re-enable network features, including Wi-Fi. Reconnect to your Wi-Fi network like the first time and then re-launch Gmail app when your iPhone is connected.

Fifth solution: Remove your email account from your iPhone 11 Pro then set it up again.

To eliminate account-related errors that might have caused you trouble using Gmail app on your iPhone 11 Pro, deleting and re-adding your email account can be considered an option. Doing so eliminates any erratic email account settings from your device. Just follow these steps if you wish to give it a try:

  1. Tap Settings from the Home screen.
  2. Tap Passwords & Accounts.
  3. Select Gmail under Accounts section.
  4. Tap to select the email account that you’d like to delete.
  5. Then tap Delete Account twice to confirm.

Also consider deleting any other unused email accounts saved on your iPhone to prevent any of them from causing conflicts.

After removing the email account, restart your iPhone to dump cache and then continue with these steps to add and set up your email account as new:

  1. From the Home screen, tap Settings.
  2. Tap Passwords & Accounts.
  3. Select the option to Add Account.
  4. Tap Google.
  5. Enter your Google account information.
  6. Enable switches for mail, contacts, and calendars as you would prefer.
  7. Then tap Save.

Restart your iPhone afterward then retry loading the Gmail app to see if the problem is fixed.


Last resort: Factory reset your iPhone 11 Pro and set up email account as new.

Resorting to a full system reset can be considered among the last options if none of the given procedures is able to resolve the issue. There might be some complex system errors that need to be rectified on your phone to make Gmail work properly. Just don’t forget to back up all important files from your iPhone storage beforehand so you’d still be able to recover and use them after the reset. Once everything is set, you can instigate a factory reset through your iPhone settings with these steps:

  1. From the Home screen, tap Settings.
  2. Select General.
  3. Scroll down to and tap Reset.
  4. Select the option to Erase all content and settings.
  5. Enter your device’s passcode if prompted to continue.
  6. Tap the option to confirm factory reset on your iPhone.
  7. Wait for your device to finish wiping data and then restore factory defaults.

After the reset, you can use the start-up wizard to set up and configure necessary features using automatic settings.

You can also use iTunes to manually erase and install the latest software version for your iPhone using a computer. This can be deemed a better option in case you’d prefer to back up your iPhone data straight to your computer’s hard drive.

Aside from a factory reset, you can try other advanced methods to deal with complex system errors that caused recurring issues with Gmail app. Among the last options you can try are a recovery mode restore and DFU mode restore. Both these methods result in permanent data loss, so be sure to backup files before you proceed.

Still couldn’t get Gmail app to work on your iPhone 11 Pro?

If all else failed to solve the problem and Gmail app is still not working on your iPhone, then you better contact Google’s Gmail Support for further assistance. There may be some advanced solutions that need to be applied in order to get the app working on your iPhone 11 Pro as intended.

You can also switch to other alternative email platforms like the stock Mail app to be able to process emails on your device.

Meanwhile, if the problem started after installing a new iOS update, reporting the issue to Apple Support is also recommended. What you’re dealing with could be another iOS bug that needs a dedicated fix patch.


ALSO READ: iPhone Apps Crashing after the iOS 13.3 Update. Here’s the fix!

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