Galaxy S21 not sending pictures? You are not alone. Many Galaxy S21 users have reported this problem. But don’t worry, there are a few things you can do to fix it. In this article, we’ll show you four troubleshooting methods that you can try.
Text messages with attachments are sent through your provider’s mobile data network. Needless to say, your phone must be connected to the network when the phone attempts to send those kinds of messages. But there are times when issues occur, so the device may fail to send the message. If you’re one of the users with the Galaxy S21 not sending pictures issue, here’s what you should do:
1. Make sure mobile data is enabled
Before anything else, make sure that your phone is connected to the mobile data network. The service must be enabled so that MMS will be transmitted successfully. So here’s how you do it:
- Swipe down from the top of the screen with two fingers to pull the Quick Settings panel down.
- Look for the Mobile Data icon and then tap on it to enable the service.
- If it’s already enabled, then try disabling it for a few seconds, and then re-enable it.
After that, try sending an MMS message to your own number to see if the problem is fixed.
2. Force restart your phone
Sometimes a texting problem can be due to a minor system glitch. There are also instances that some services stop working for some reason and affect your phone’s overall performance. That might be the case for your phone. So to rule it out, try doing the forced restart to refresh the memory and reload all the services. Here’s how it’s done:
- Press and hold the Volume Down button and the Power key for 10 seconds.
- This will trigger your phone to power off and turn back on.
- Once the logo shows, release both keys and allow the device to continue the boot process.
After the restart, try to see if your Galaxy S21 can now send MMS.
3. Reset all network settings
Network problems can also be the reason why your Galaxy S21 can no longer send MMS or picture messages. What you need to do at this point is to refresh the network services of your device. You can do so by resetting all settings. Such a procedure is effective, and you don’t have to worry about your files and data as they will not be deleted.
- To do so, open the Settings app on your phone.
- Scroll down and tap General management.
- Tap Reset to view the reset options.
- Tap Reset network settings.
- Tap Reset settings and if prompted, enter your security lock.
- Tap Reset to proceed with the network settings reset.
After the network settings reset and your phone is still not able to send MMS, then the problem can be with your account or with the network.
4. Call your service provider
After doing the previous solutions and you still experience the Galaxy S21 not sending pictures issue, then it’s time to call your service provider.
There’s a possibility that it’s an account-related problem, especially if you have some unsettled bills. In such a case, the representative will be able to help you.
If it’s not with your account, then it must be a network problem. Still, the representative will advise you how long you should wait before the problem is fixed.
There could be other reasons as to why your device has this kind of problem, so when talking to the rep, provide as much details as possible.
We hope that this troubleshooting guide can help you fix the problem of your Samsung Galaxy S21 not sending pictures.
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