Can’t Unlock Galaxy Note 8 – Forgot Password

What to do if you’re locked out and can’t access your Samsung Galaxy Note 8, unable to unlock the screen using a password or pin? Read further and learn how to fix can’t unlock Galaxy Note 8 due to forgotten password.


Smartphones like the Samsung Galaxy Note 8 come with built-in security features like the ability to prevent access to the phone using a personal pin code or password. You can’t unlock the phone and access any information, settings, or data until you enter the passcode. This is an optional security measure that comes with most phones.

The only way to physically regain access to the Samsung Galaxy Note 8 is to perform a hard reset. This means using the hardware buttons on the phone to erase all data from the device, the password lock included. This measure was put in place to prevent anyone from gaining access to your data without having the password or pin code you’ve setup.

Of course this can be inconvenient if you’re the one who forgot the password! Here is a workaround to hard reset that you can try to hopefully regain access to your Galaxy Note 8. Keep in mind it doesn’t work for everyone and your chances of success are alot higher if you’ve previously configured Android Device Manager:

  • If you have access to the Google account and password that is set-up on your device, see if you can unlock your smartphone through the Android Device Manager. We’ve added a link to the tool, simply click on it!
  • Once you’re in Android Device Manager you should see your Galaxy Note 8  that was configured with that google account. Under the smartphone info you will see a button named “Lock” or “Lock & Erase”. Click on it and follow the steps the given steps to lock your phone.
  • It will ask you to set a temporary password. Enter the temporary password.
  • Try to unlock your Samsung Galaxy Note 8 using the new password you’ve configured through the Android device manager.

If the above workaround hasn’t worked for you because your smartphone didn’t appear in Device Manager, or simply you were unable to replace the password remotely with the lock feature, the only other solution is really to perform a hard reset, erasing all data on your smartphone.

  • For a complete visual guide on how to perform a hard reset, click here.

Good luck and thank you for reading this post! We also have a Youtube channel for tutorials and troubleshooting needs. Feel free to visit it anytime. Just don’t forget to give our videos a thumbs and subscribe to it.

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