Some owners of the Samsung Galaxy A20 have reported to be getting the error ‘Camera failed’ when they try to use the camera on their phones. We have encountered similar issues in the past so we actually published articles that addressed this problem but not for the Galaxy A20. Most of the time, this is a fixable problem, however, if it’s a result of a hardware issue, then there’s only so much you can do about it.
In this post, I will help you in troubleshooting your Galaxy A20 that keeps showing the ‘Camera failed’ error. We will consider every possibility and rule them out one after another until we can determine what the issue is and hopefully fix it. So, if you’re one of the owners of this device and are currently being bugged by a similar issue, continue reading as this article may be able to help you.
Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our Galaxy A20 Help Guides page to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds.
Troubleshooting Galaxy A20 that shows ‘Camera failed’ error
The camera’s operation is pretty complicated and it needs to have the app, the firmware and the hardware work in-sync so that you can take pictures or record videos smoothly and accurately. If one of those things fail, this error may occur and as long as this problem started not due to physical or liquid damage, you should be able to fix it. Here’s what you should do:
First solution: Perform the Forced Restart
If this is the first time that you encountered this error and there are no signs of physical or liquid damage, then you can fix the problem by simply refreshing your phone’s memory and reloading all apps and services. You can do them all at once by doing the forced restart, or the simulated battery removal. Here’s how you do it:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A20 logo shows on the screen.
When the phone has finished rebooting, launched the camera to see if the ‘Camera failed’ error still pops up. If it still does, move on to the next solution.
ALSO READ: Fixing Samsung Galaxy A20 that won’t charge
Second solution: Reset the camera
It can be just a minor problem with the app itself. So the next thing that you have to do is to reset it. It means that you have to clear its cache and data so that it will be brought back to its default settings and configuration. If this is just an issue with the app, then doing this procedure will fix it. Here’s how:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and then tap Apps.
- Find and tap Camera.
- Tap Storage.
- Touch Clear cache.
- Touch Clear data and then tap OK to confirm.
Once you’re done doing this, try to see if the ‘Camera failed’ error still shows up when you open it. If it does, try the next solution.
ALSO READ: Samsung Galaxy A20 got stuck on the Black Screen of Death
Third solution: Wipe the cache partition to fix ‘Camera failed’ error
When the system cache gets corrupted, various issues may occur and app crashes is just one of them. This can be one of those cases and you need to rule this possibility out. You have to restart your phone in recovery mode and then wipe the cache partition from there. Here’s how you do that:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A20 logo shows, release all three keys.
- Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
After this, launch the camera so that you would know if the ‘Camera failed’ error is fixed. If it still shows up, then move on to the next solution.
ALSO READ: Samsung Galaxy A20 randomly shuts down. Here’s the fix.
Fourth solution: Master reset your phone
This is gonna be your last resort. If the ‘Camera failed’ error is due to some software-related issues, may it be an app or firmware problem, then a reset will fix it. However, if it’s a hardware issue, then after doing the reset, you really have to bring the phone back to the store or local shop so that a technician can check it for you.
Before the reset, make sure to create a copy of your important files and data as they will all be deleted. After which, remove your google and samsung accounts so that you won’t be locked out. When everything is ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A20 logo shows, release all three keys.
- Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix your Galaxy A20 with ‘Camera failed’ error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our Help Guides page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks.
