How to fix mobile data issues on Samsung Galaxy Note 5

If you need help in fixing your Samsung Galaxy Note 5 with mobile data issues, scroll down and read further…

Issue

No data or can’t access the internet through mobile data. Mobile internet not working. No data connection on a Samsung Galaxy Note 5 smartphone. Cellular data not working.

Solution

If your cellular data isn’t working on your Samsung Note 5, then you can try the following steps to fix problems with your mobile internet:

  • Power off your device completely, then power it back on
  • Make sure you have a network connection (if you have No Service click here)
  • Go to Settings > Data Usage and make sure mobile data is checked and there is no data limit blocking you
     >
  • Go to Settings > Mobile networks > Access point names and make sure you have your Carrier selected (For all APN settings click here)
  • If you are still not getting any internet from your data connection, try turning off your LTE by going into Settings > Mobile Networks > Network Mode and select WCDMA/GSM (4G)
  • If you still can’t access data, contact your network provider and have them reset your network connection through the switch, then restart your phone and test. You can also check is your data subscription has not been used up yet, account is not suspended, or no on-going outage reported in the area. Further assistance and recommendation shall be provided by your carrier.

I hope that we are able to help you fix your mobile data issues on your device. We would appreciate if you’ll help us share this post. Thank you for reading!