What to Do if Your Samsung TV Not Connecting to WiFi

Performing a forced restart is the basic fix you must try when Samsung TV is not connecting to WiFi. This will dump out cache data that are blocking the feature from connecting to the WiFi network. Hence, phone’s system shall be refreshed. Here’s a detailed troubleshooting guide you can refer to when addressing such issue. Read on.

A high-end phone like your Samsung Galaxy S10 should work without a hitch but some users complained because their devices can’t connect to WiFi. Network-related problems, while they’re very annoying, most of the time they’re actually pretty easy to fix and not that serious. In fact, if it’s something to do with WiFi, the problem could only be with the network and not with your phone. Samsung TV not connecting to WiFi.

We have encountered issues like this in the past wherein flagship devices had problems connecting to WiFi networks but majority of them were fixed by doing some basic troubleshooting. You can also fix your Galaxy S10 that can’t connect to WiFi provided that the problem isn’t due to physical or liquid damage. So,k if you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading as this article may be able to help you.

Before we move on to our tutorial, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.

Fixing Galaxy S10 that can’t connect to WiFi

It is important that you can determine why this problem is happening because even if you were able to fix it now, there is no guarantee it won’t happen again after a few days. Knowing the issue is key to fixing it properly. So, I will walk you through in troubleshooting your Galaxy S10 that can’t connect to WiFi. Here’s what you should do:

First solution: Force restart your phone

There are times when a glitch affecting network services happens and when it does, this kind of problem could be just one of the symptoms you may experience. Fortunately, glitches are pretty easy to fix regardless how annoying they are and the most effective method against them is the Forced Restart.

It will refresh your phone’s memory as well as reload all its apps and services. Most of the time, doing such procedure is more than enough to fix the glitches. To do this on your Galaxy S10, press and hold the volume down and power keys together for 10 seconds or more. Your phone will reboot and once it becomes active, try to reconnect to the same WiFi network. If the phone still can’t connect to WiFi, then try the next solution.

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Second solution: Reboot network equipment

If the problem occurred all of the sudden without any apparent reason or cause, the problem may not be with your phone but with the network equipment like the router or modem. There are times when these devices ceases to broadcast WiFi signal especially if there are some external interference. But don’t worry, such problem isn’t serious because just by power-cycling them, the problem would already be solved.

Unplug your router or modem and leave it without power for a minute or two. After which, plug it back into the outlet and wait for it to start broadcasting its SSID and then allow your phone to reconnect. If your Galaxy S10 still can’t connect to WiFi, then move on to troubleshooting the network settings.

Third solution: Reset Galaxy S10 network settings

This procedure will reset your phone’s network capabilities as well as bring the settings back to factory defaults. When it comes to network-related problems, this procedure is very effective. It’s because the wireless functionality of your phone is reliant to its settings. Everything must be correct and in order so that it can receive signal and can connect to the network.

With that said, follow these steps to reset the network settings of your phone. Don’t worry, none of your files and data will be deleted if you did this:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

After doing the procedure above, the following changes will occur:

  • Stored WiFi networks will be deleted.
  • Paired Bluetooth devices will be deleted.
  • Background data sync settings will be turned on.
  • Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
  • Network selection mode will be set to automatic.

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Fourth solution: Delete the system cache to fix Samsung TV can’t connect to WiFi.

A corrupted system cache will also lead to performance issues including the wireless connectivity of your phone. These temporary files are necessary if making your phone run smoothly but once they get corrupted, a lot of things could happen. We recommend that you delete the system cache of your device from time to time to make sure they’re new and not corrupt. Here’s how you do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Fifth solution: Reset Galaxy S10 that can’t connect to WiFi

As long as there are no signs of physical or liquid damage, this kind of problem can be fixed by a reset. You only have to do this if resetting the network settings and replacing the system cache didn’t fix the problem.

A reset will delete every third-party file or personal information from your phone. Make sure to create a backup of things you don’t want to lose as you may not be able to retrieve them after the reset. Once you’ve done that, follow these steps to reset your phone:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix the Samsung TV not connecting to WiFi problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful.

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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

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