Samsung Galaxy S10 Camera keeps stopping. Here’s the fix.

The error message ‘Camera keeps stopping’ that shows on Samsung Galaxy S10 when you open the camera is just one of the most common errors you may encounter from time to time. It basically means that the camera app has crashed for some reason. While it’s a very annoying problem, it’s not necessarily a serious problem. In fact, you may be able to get rid of the error message by doing a couple of procedures. 

In this post, I will walk you through in troubleshooting your Samsung Galaxy S10 with ‘Camera keeps stopping’ error. We will consider every possibility and rule them out one after another until we can determine what the problem really is and hopefully fix it. So, if you’re one of the owners of this phone and are currently being bugged by a similar problem, continue reading as this post may be able to help you one way or another. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Troubleshooting Galaxy S10 with Camera keeps stopping error

What you can do about this problem is rule out the possibility that it’s just an app or a firmware issue. If it continues after doing all the steps in this guide, then it’s probably an issue with the hardware and if that’s the case, you have to bring the phone back to the store where you bought it. Now, here’s what you need to do: 

First solution: Force restart your phone

The forced restart can fix a problem like this especially if it’s just a minor issue with the app or the firmware. It’s a simulated battery removal that refreshes your phone’s memory as well as reloads all apps and services. It’s very effective and easy to do. Here’s how: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.

Once the phone has finished the reboot, open the camera and see if the ‘Camera keeps stopping’ error still shows up. If it does, then move on to the next solution. 

ALSO READ: Samsung Galaxy S10 blacked out and won’t turn on

Second solution: Reset the camera

After doing the forced restart and the camera is still crashing, the next thing you should do is reset the camera itself. A reset when it comes to apps means that you have to clear the cache and data and if it’s just an issue with the app, then you should be able to take pictures or record videos after this. 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap camera. 
  5. Tap Storage. 
  6. Touch Clear cache.
  7. Touch Clear data and then tap OK to confirm. 

After this, try to see if the ‘Camera keeps stopping’ error still shows up. If it does, then try the next procedure. 

Third solution: Run your phone in safe mode

There are times when third-party applications may cause pre-installed apps to crash. So you need to run your phone in safe mode to determine if that’s really the case. By running your phone in safe mode, you’re temporarily disabling all third-party apps and services. If the ‘Camera keeps stopping’ error doesn’t show while the phone is in this mode, then it means that there really is an app or two that triggers it. Here’ show you run your phone in safe mode: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.

Assuming that the problem doesn’t occur in this mode, then here’s what you should do next…

  1. Restart your phone normal to boot into standard mode. 
  2. Remember the apps you installed about the time when the phone starts show the ‘Camera keeps stopping’ error. 
  3. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down. 
  4. Tap the Settings icon on the upper-right corner. 
  5. Scroll to and then tap Apps. 
  6. Find and tap suspected app. 
  7. Tap Storage. 
  8. Touch Clear data and tap OK to confirm.
  9. Tap the back key once and then touch Uninstall. 
  10. Confirm that you want to remove the app from your phone. 

On the other hand, if the problem continues even after this, then move on to the next solution. 

ALSO READ: Samsung Galaxy S10 keeps showing the error “Phone has stopped”

Fourth solution: Wipe cache partition

Another possibility that we need to rule out is the chance that this problem is just due to some corrupt caches. Wipe the cache partition to delete the old system cache, and get it replaced with a new one. This is what you need to do: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your Galaxy S10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Once the phone has finished rebooting, try to see if the ‘Camera keeps stopping’ error still shows up. If it does, move to the next solution. 

Fifth solution: Master Reset

This is gonna be your last resort. If this is just a problem triggered by any firmware-related problems, then a master reset should be able to fix it. However, make sure to create a copy of your important files and data as they will all be deleted during the process. After the backup, remove your Google and Samsung accounts so that you won’t be locked out. Once ready, follow these steps to reset your device: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your Galaxy S10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

If the ‘Camera keeps stopping’ error still shows up even after this procedure, then it’s probably a hardware issue. You have to bring the device back to the store or shop so that a technician can check it for you. 

ALSO READ: What to do if your new Samsung Galaxy S10 won’t charge

I hope that we’ve been able to help you fix your Galaxy S10 with ‘Camera keeps stopping’ error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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