Some owners of the Samsung Galaxy Note 9 have recently reported that their device started to keep on showing the error “Unfortunately, Twitter has stopped.” It literally means that the Twitter app has crashed for some reason. It could be due to a problem with the app itself or a sign of a firmware issue. We won’t know for sure what the problem really is without doing some troubleshooting procedures.
In this post, I will help you in troubleshooting your Galaxy Note 9 with Twitter app that keeps on crashing. We will consider every possibility and rule them out one by one until we can determine what the problem really is what needs to be done to fix it. So, if you’re one of the owners of this device and are currently having issues with Twitter, continue reading as this article may be able to help you.
Before anything else, if you are looking for a solution to a different problem, then drop in on our Galaxy Note 9 Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar with yours and feel free to use our workarounds and solutions.
Fix Galaxy Note 9 with Twitter has stopped error
We have encountered this problem several times in the past and I could tell you that it’s not really a serious problem. After all, there’s always a way to get rid of the “Twitter has stopped” error and that’s to uninstall the app. But I know that this app is important to you that’s why we have to find a way to fix it rather than just remove it. With all that being said, here are the things you need to do:
First solution: Force restart your Note 9
Before doing anything and if it’s the first time you encountered this problem, then the first thing you must do is force restart your phone. It’s a simulated battery removal which will refresh your phone’s memory as well as reload all its apps and services. If this error is caused by a minor firmware problem or due to a glitch, then this procedure should fix it. Here’s what you need to do:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the Volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy Note 9 logo shows on the screen.
Once the phone has successfully rebooted, open the app and see if the Twitter has stopped error still pops up. If it still does, then move on to the next procedure.
Second solution: Clear Twitter’s cache
The system creates temporary files for each app to make them run smoothly. These files are what we often call cache. They’re actually temporary files but when they get corrupted, performance issues may occur including app crashes. That could be the case here. So to rule this out, you need to delete the cache so that a new one will be created. Here’s how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and then tap Apps.
- Find and tap Twitter.
- Tap Storage.
- Touch Clear cache.
After doing this procedure, open the app and see if the Twitter has stopped error shows up.
Third solution: Delete Twitter’s data files
Doing this will reset twitter and bring it back to its default settings and configuration. If the problem is only with the app, then this will fix it. Don’t worry, none of your files and data will be deleted and your tweets won’t be affected either. So, needless to say, it’s safe but very effective. Here’s how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and then tap Apps.
- Find and tap Twitter.
- Tap Storage.
- Touch Clear data and then tap OK to confirm.
Once the data files are deleted, try to open the app and see if the Twitter has stopped error still shows up. If it still does, then it’s time for a more serious troubleshooting procedure.
Fourth solution: Uninstall Twitter and then reinstall it
Another possibility is that the problem could be due to a compatibility issue between the app and the firmware. But instead of just updating Twitter, it’s best to simply uninstall it to remove all its associations with the system and other apps. This will usually rectify problems with apps and here’s how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and then tap Apps.
- Find and tap Twitter.
- Tap Storage.
- Touch Clear data and tap OK to confirm.
- Tap the back key once and then touch Uninstall.
- Confirm that you want to remove the app from your phone.
- Restart your phone to release some memory.
Once the phone has rebooted, follow these steps to reinstall Twitter…
- From the home screen, pull up the app drawer.
- Find and then tap Google Play Store.
- In the search field, key in ‘twitter’ and then hit search.
- Tap Twitter and then touch Install.
- Once the installation is complete, tap Open.
If the Twitter has stopped error still shows up after this, then it’s time for the ultimate solution for app issues.
Fifth solution: Master reset your phone
A reset will surely fix this problem and any other firmware or app-related issues. However, you may lose some of your important files and data. So, make sure to create a copy of your important files by moving them to your SD card or computer. After the backup, remove your Google and Samsung accounts so that you won’t be locked out of your device after the reset. Once everything is ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy Note 9 logo shows, release all three keys.
- Your Galaxy Note 9 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix your Galaxy Note 9 with “Unfortunately, Twitter has stopped” error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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