How to Resolve “Slide to power off” not working on iPhone

Have you ever grappled with an iPhone that seems to have a mind of its own? You’re not alone; a stubborn touchscreen can be a real challenge.

Imagine pressing your iPhone’s screen, and nothing happens. It’s a frustrating scenario that many users experience, especially when everything but the Assistive Touch stops responding. One possible solution is a force restart, a safe method that doesn’t erase your data but might help refresh your system. You could also examine your screen or protective case for any obstruction affecting touch sensitivity.

Stay tuned to unlock the secret behind overcoming this touchy problem. Let’s get your iPhone back in touch with you!

Understanding the Problem

Typically, to turn off an iPhone, one has to hold the Sleep/Wake button until the “Slide to power off” option appears on the screen, then slide the slider to power off the device. However, some users, like ‘sas0430’ in the Apple Community, have reported that their iPhone’s touchscreen doesn’t respond to this slide action, making it impossible to power off their device in the usual manner.

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It’s important to note that this issue is often symptomatic of a broader problem with the iPhone’s touchscreen. It can also affect other functions, like unlocking the device or accessing the home screen. Several potential culprits exist for these issues, including software glitches, outdated iOS versions, a malfunctioning touch screen, or even a protective case or screen protector interfering with the touch sensitivity.

Solutions to the Problem

The first step to resolve this issue is attempting to force restart the device. Contrary to what some may think, a force restart doesn’t erase any data; rather, it’s akin to a hard reboot of the system, which can often clear minor glitches. For iPhones with a Home button, such as the iPhone 5s mentioned in the forum post, this involves pressing and holding both the Sleep/Wake and Home buttons for at least 10 seconds until the Apple logo appears.

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Further troubleshooting steps might be needed if the force restart doesn’t solve the issue. If a case or screen protector is in use, removing it could resolve the issue, as some protectors can interfere with the touchscreen’s responsiveness. Cleaning the iPhone screen with a soft, slightly damp, lint-free cloth can also help, as dirt and smudges can sometimes disrupt the touch sensitivity.

If the touchscreen remains unresponsive, it could indicate a more serious software or hardware issue. Updating the iPhone to the latest iOS version, if not already done, can resolve the problem. If all else fails, it’s advisable to contact Apple Support or take the device to an Apple Retail Store or Apple Authorized Service Provider for further assistance.

Final thoughts

While it can be frustrating to encounter an issue like the “Slide to power off” function not working on your iPhone, remember that solutions are often available. Refer to resources like the Apple Community for advice, and never hesitate to seek professional help. Technology may have its occasional quirks, but with patience and troubleshooting, most problems can be resolved.


  1. Why is my iPhone screen not responding to touch?

    This could be due to several reasons. It might be a software glitch, a physical issue with the touchscreen, or an obstruction like dust or a screen protector affecting the touch sensitivity.

  2. What can I do if my iPhone screen isn’t working except for Assistive Touch?

    The first step you can take is a force restart. This doesn’t erase any data and can often fix minor glitches. If this doesn’t help, removing any case or screen protector might solve the issue, as some can interfere with touch responsiveness.

  3. I’ve force restarted my iPhone, and it’s still not responding. What should I do next?

    If the force restart doesn’t resolve the issue, you may need professional help. Consider contacting Apple Support, visiting an Apple Retail Store, or seeing an Apple Authorized Service Provider.

  4. My iPhone is not staying connected to Wi-Fi, how can I fix it?

    There are a few potential solutions for this. Try disabling the Wi-Fi Assist feature, rebooting your iPhone, reentering your Wi-Fi password, or resetting all network connections. Be aware, though, resetting all network connections will erase all saved networks and passwords.

  5. What is Wi-Fi Assist, and how can it affect my iPhone’s Wi-Fi connection?

    Wi-Fi Assist is a feature introduced in iOS 9. When enabled, your iPhone will switch to cellular data if it detects your weak Wi-Fi connection. This might cause inconsistent Wi-Fi connections. To disable this feature, go to Settings, then scroll down to find the Wi-Fi Assist option and deselect it.

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