If you’ve got messages displayed in the wrong order on Samsung Galaxy S8, you might have encountered a minor glitch on the device. Try turning it off and on to check if it resolves the issue. If not, follow the recommendations provided below.
Before you perform the troubleshooting procedure provided, make sure to contact your carrier provider first and verify if there is an ongoing service outage that may have been affecting the SMS or text messaging service on your Galaxy S8.
If your text messages don’t appear in the right order on your Samsung Galaxy S8, then this issue is usually caused by having a wrong “Date & Time” setting on your smartphone. To fix this problem you only have to set the Date and Time to “automatic”. Here is a step-by-step guide on how to do so:
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- Go to Settings > General Management > Date and time.
- Make sure “Automatic date and time” and “Automatic time zone” are ON.
- Test by sending new messages and seeing if the new messages are stacking up properly in your messaging app. If the problem continues, delete the conversation history, and start a new one with the number you’re messaging and test again!
- If that did not fix the problem and the messages still showed in an incorrect order, try to reset the network settings on your Samsung Galaxy S8. Just touch and swipe up or down to display all apps from the home screen. Then go to Settings > General management. Select Reset network settings and tap on Reset settings. Enter the PIN, password, fingerprint, or pattern if prompted and then tap Reset again to confirm your action.
Your last reset if none of the given solutions above is able to fix the problem is a factory reset. This will wipe out everything on your device, so make sure to sync or backup your files before initiating the process. For a complete guide on how to factory reset a Galaxy S8 smartphone, please click here.
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