Twitter is one of the most popular and widely used mobile apps to-date. It’s robust, frequently updated and therefore reliable. But despite all these, there are still instances when Twitter would fail to work as intended. Like other robust apps, Twitter can also turn rogue when triggered by some factors like network errors, random software glitches and bad updates. Lined up below are possible solutions to a relevant issue on the iPhone XS Twitter app that keeps crashing or stops working.
In this post, we will try to consider every possibility and rule them out one by one until we can figure out what the issue is all about and how to fix it. If you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading as this article may be able to help you.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.
Troubleshooting iPhone XS with Twitter that keeps crashing
In troubleshooting a device that’s bugged down by app crashes, you have to be thorough. So, I will give you several procedures below and try to see if what works for you.
Solution #1: Force quit and then re-launch the app.
When online apps like Twitter suddenly crashes, the problem could be with the network connection, Twitter server downtime, or in-app glitch. And this is when quitting and restarting the app is needed. To correct such errors, force close Twitter on your iPhone and then restart it with these steps:
- From the Home screen of your iPhone XS, swipe your finger up and then pause.
- Navigate the apps preview by swiping either left or right.
- Then swipe up on the Twitter app preview to close it.
- Do this to the rest of the running apps in the background to prevent them from causing conflict with Twitter app.
Perform a soft reset on your phone after closing Twitter and other background apps to clear cached data including corrupted app files from your phone memory. This will also clear out minor software issues that may have caused the Twitter app to crash. To soft reset your phone, follow the steps below:
- Press and hold the Side/Power button and either Volume buttons simultaneously.
- Wait for a few seconds. Then release both buttons once the Slide to Power Off command appears.
- Drag the power off slider to the right to completely turn off the phone.
- After about 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
When the phone is already back on, re-launch the Twitter app and see if it still keeps crashing. If it still does, then move on to the next solution.
Solution #2: Update apps and iOS version to fix iPhone XS Twitter crashing issue.
The percentage of having app issues like crashing is enormous when you are using outdated apps on your phone. Hence, it is important to install latest updates of any apps on your device when available. Just like with iOS update, latest app version also provide fix patches to clear out any error or threatening bugs that possibly caused the app to act up. To manually check and install pending updates for the Twitter app on your phone, follow these steps:
- From the Home screen, tap on App Store.
- Scroll down to and tap the Updates tab to see the list of pending app updates.
- Find Twitter from the list of apps.
- Tap the Update button next to the Twitter app for the pending updates to be installed.
- If it is showing multiple app updates, tap the Update All button located on the upper-right side of the screen. Doing so will update all apps at once.
After updating the Twitter app to its latest version, continue to check for available iOS update for your iPhone. Apple’s period updates usually contained bug fixes to address various issues including app problems like random crashes on Twitter app. Here is how to check the available iOS update via OTA (over-the-air):
- From the Home screen, go to Settings.
- Select General.
- Tap Software Update.
- Tap Download and Install if available.
Follow the onscreen prompts to complete the iOS update process. After downloading and installing the latest iOS version, reboot your phone. Once it’s back on, check the Twitter app and see if the updates have corrected the crashing problem. If Twitter still keeps crashing after this procedure, then try the next solution.
Solution #3: Uninstall and reinstall the Twitter app on your iPhone.
If the problem persists after performing the aforementioned solutions, it is possible that the Twitter app is corrupted or ruined by some malwares or bugs. To correct the problem, you will need to delete the corrupted app and then reinstall it through the App Store. Here’s how it’s done:
- From the Home screen of your iPhone, tap and hold the screen until the app icons start to jiggle.
- Then tap the X on the Twitter app icon.
- Select the Delete option to confirm the deletion process.
- After deleting the Twitter app, reboot your iPhone XS.
- Once it’s back on, launch the App Store.
- In the App Store search box, type Twitter app and then select the latest version of the Twitter app from the results.
- Then tap the Cloud icon or Get button to download and install the Twitter app again.
Reboot (soft reset) your phone after installing the Twitter app. Once the phone boots up again, open the Twitter app and see if it still keeps crashing.
Solution #4: Reset network settings on your iPhone XS.
The Twitter app can only be accessible if you have internet connection on your phone. That said, having Wi-Fi problems can also be the main reason as to why the app won’t work properly. Because of that, performing a network settings reset can also be considered a potential solution to this problem. Just follow these steps to get started:
- From the Home screen, go to Settings.
- Select General.
- Tap on Reset option.
- Then select Reset Network Settings.
- Enter your device code when prompted.
- Then tap Reset Network Settings to confirm the reset.
This reset will not result to any data loss as it only clears out all saved Wi-Fi network, server information, and customized network settings on the phone. Your phone will automatically reboot and original network configurations will be restored as it turns back on after the network reset. By then, you can start enabling necessary features on your phone including Wi-Fi to get back online and use web-based apps and services like Twitter. If the app still keeps crashing after this procedure, then reset all settings.
Solution #5: Reset all settings to fix iPhone XS Twitter crashing problem.
If the Twitter app is acting up due to complex system glitches, resetting all settings will eliminate the underlying errors that caused the Twitter app to crash. Like the previous reset, resetting all settings does not affect any saved information as it only clears out all customized settings on the phone. That said, creating a backup won’t be necessary. Here is how to reset all settings on your iPhone XS:
- From the Home screen, tap Settings.
- Tap General.
- Scroll down to and tap Reset.
- Select Reset all settings option.
- Enter your device passcode when asked to continue.
- Then tap Reset all settings to confirm the reset process.
After the reset, your phone will automatically restart. Once it’s finished rebooting, you can start enabling individual features, particularly Wi-Fi so you can use them again on your device. Once your iPhone is back online, try loading up Twitter and see if the problem is gone.
If the Twitter app continues to crash, then it might be due to some server errors. At this point, you may report the problem to Twitter support so that they can check if there’s a problem with their server. Unfortunately, there’s not much can be done on your end but to wait until Twitter is back up and running stable again.
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