How to fix an Apple iPhone 11 that won’t connect to a WiFi network

All IP-enabled devices nowadays don’t have any issues connecting to any WiFi network and that should also be the case with the Apple iPhone 11. However, some owners have reported that their iPhone won’t connect to their networks anymore. Some reported that the problem started after the iOS 13.2 update while others said the issue occurred out of the blue without apparent reason or cause. 

This kind of problem is really annoying as you may only be able to know that it’s the case when you badly need an Internet connection. But it’s not as hard to fix as it may seem. In fact, you may only need to do one or a couple of procedures to make your iPhone 11 connect to the WiFi network it’s getting connection from. 

In this post, I will guide you in troubleshooting your device that won’t connect to your own network. We will consider all possibilities and rule them out one after another until we can determine what the problem really is and what needs to be done to fix it. If you’re an owner, continue reading as this article may be able to help you one way or another. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone 11 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

What to do if your iPhone 11 won’t connect to your WiFi network

There are other factors that we need to consider when troubleshooting a device that won’t connect to a network as aside from the possibility that it’s a minor firmware issue. The thing is, before doing anything on your iPhone that may change some of your settings or delete some of your files, it’s best to rule out other possibilities first. With that being said, here’s what you need to do: 

First solution: Power-cycle your network first

The first thing that you have to do is to restart your network devices. Depending on your setup, you may have to reboot your modem and router. These devices need to have their memories refreshed every now and then so that they continue to broadcast stable connection. Here’s how you do it: 

  1. Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit. 
  2. Leave it without power for a minute or two. 
  3. After that, plug it back into the wall outlet or reconnect the cord.
  4. Wait for the device to become online and then let your phone reconnect to it. 

After this, try to see if your iPhone 11 still won’t connect to your WiFi network because if so, then move on to the next solution. 

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Second solution: Reset all Network Settings on your iPhone 11

Now this procedure will fix any network-related issues, which includes Bluetooth, WiFi and Cellular data. Since this problem started after the iOS 13.2 update, you should be able to fix it using this procedure. When it comes to problems like this that cannot be fixed by a simple forced restart method, then this will take care of the issue. Here’s how it’s done on your iPhone 11: 

  1. From the Home screen, tap Settings. 
  2. Tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Touch Reset Network Settings. 
  5. If prompted, enter your security lock. 
  6. Tap Reset Network Settings at the bottom of the screen. 

Your iPhone will reboot after this, once it has finished rebooting, try to see if the problem is fixed. If your device still won’t connect to the network after this, then try the next solution. 

ALSO READ: Five Common iPhone 11 Connectivity Issues and How to Fix Them

Third solution: Factory reset your iPhone 11 that won’t connect

Since this is probably just a firmware-related issue, a reset will fix it. I personally encountered a problem like this in the past wherein only a reset was able to fix. However, prior to doing this procedure, make sure that you other devices are connected to the same network and actually has a stable connection. Also, create a copy of your important files and data because they will be deleted. When ready, follow these steps to reset your iPhone 11: 

  1. From the Home screen, tap Settings. 
  2. Find and tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Tap Erase All Contents and Settings. 
  5. Tap Erase Now. 
  6. If prompted, enter your security lock. 
  7. Tap Erase iPhone at the bottom of the screen.  
  8. Tap Erase iPhone again to proceed.  
  9. Now enter your Apple ID password, and then tap Erase to proceed with the reset. 
  10. Wait until your iPhone has finished the reset, and then set it up as a new device. 

During the setup, you should be able to know if your iPhone 11 is able to connect to the network, or any network at all. If it can’t, then it’s time you set up an appointment at the Genius Bar so that a technician can check the device for you. 

ALSO READ: How to fix an Apple iPhone 11 that’s stuck on black screen of death

I hope that this troubleshooting guide has been able to help you fix your Apple iPhone 11 that won’t connect to a WiFi network after the iOS 13.2 update. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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