Google Maps keeps crashing on Samsung Galaxy S10. Here’s the fix…

There are times when pre-installed applications like Google Maps keeps crashing on a high-end device like the Samsung Galaxy S10. While it’s a very annoying problem, most of the time, it’s not really serious and you may be able to fix it on your own without any help from anybody else. When the app crashes, you will get the error that in this case would look like this: “Unfortunately, Google Maps has stopped.”

When it happens, the error will be the one to greet you or the app would just open for split-second and then close that what you’ll be able to see is just a flicker. The thing is, no matter how many times you try opening it, it just won’t run. Needless to say, you have to do something to make things run smoothly on your device again.

If you’re looking for a solution to this problem, then you’ve come to the right place because in this post, I will walk you through on how to troubleshoot your Samsung Galaxy S10 with Google Maps that keeps on crashing. So, continue reading as this article may be able to help you.

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.

Google Maps keeps crashing on Galaxy S10

In troubleshooting your phone involving a pre-installed application, you have to be thorough enough to determine the problem. Knowing what the cause is as well as the nature of the issue would give you an idea as to how fix it. With that being said, here’s what you should do about this problem…

First solution: Force restart to fix Google Maps keeps crashing issue

The first thing that you should do is the forced reboot because it’s possible that the problem is just due to a minor firmware issue or even a glitch. These things can easily be fixed by doing this very simple procedure. What it does is refresh your phone’s memory as well as reload all its apps and services. Here’s how it’s done:

  1. Press and hold the volume down button and don’t release it.
  2. While holding down the volume button, press and hold the power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.

After this, open the app to know if Google Maps keeps crashing after doing this procedure because if it does, then you have to move on to another procedure.

ALSO READ: What to do if Instagram crashes on Samsung Galaxy S10

Second solution: Clear cache of Google Maps

The firmware creates temporary files to make your phone run smoothly as well as the apps. However, these files get corrupted more often and when it happens, performance issues may occur including app crashes. That could be the case here. Therefore, delete the old cache so that it will be replaced with a new one. This is how you do it:

  1. Swipe down from the top of the screen to pull the notification panel down.
  2. Tap the Settings icon on the upper-right corner of the screen.
  3. Scroll to and then tap Apps.
  4. Find and tap Google Maps.
  5. Tap Storage.
  6. Touch Clear cache.

After this, open the app again to see if Google Maps keeps crashing when opened. If it still does, then you must reset it.

Third solution: Reset Google Maps

An app reset means you have to delete its data files so that it will be brought back to its default settings and configuration. If this is just a minor problem with the app, doing this procedure should take care of the problem. However, if you’ve downloaded updates or there’s anything you’ve saved in the app, those data may be deleted. But don’t worry as you may be able to recover them since it’s saved in your Google account. Here’s how to reset Google Maps…

  1. Swipe down from the top of the screen to pull the notification panel down.
  2. Tap the Settings icon on the upper-right corner of the screen.
  3. Scroll to and then tap Apps.
  4. Find and tap Google Maps.
  5. Tap Storage.
  6. Touch Clear data.
  7. Confirm your action by tapping OK.

After doing this, reboot your phone to refresh the memory as well as the app. After which, open the app to know if Google Maps still crashes because if it still does, then at this point, we can say that the problem is with the firmware considering the fact that it’s a pre-installed application. Move on to the next solution.

ALSO READ: How to screen mirror your Galaxy S10 to TV using Samsung Smart View app

Fourth solution: Backup important files and reset your phone

A master reset will fix any app-related issues. However, we’re always hesitant to suggest this solution without first exhausting all other possible solutions. But at this point, you have no other choice so take time making a backup of your important files and data. You may copy them over to your SD card or computer, or you can upload them to the cloud. After the backup, remove your Google and Samsung accounts so that you won’t be locked out. After which, it’s time to reset your phone to fix Google Maps keeps crashing issue…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

After the reset, set your phone up as new and the first thing you should test is the Google maps. I hope that we’ve been able to help you fix Google Maps keeps crashing issue on your Galaxy S10. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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