A no service error on iPhone XS means that there is an interruption of signal transmission to the extent that you are no longer getting signal from your service provider’s cellular tower. Therefore, all your network connectivity features on your iOS device are being suspended. Once your device is under this situation, you are no longer able to send and receive SMS, MMS, and iMessages, unable to make and receive calls, cellular and internet connection are no longer accessible. There are a couple of things you need to consider before starting troubleshooting your iOS device. First, you need to make sure that your account is in good standing and the no service error is a not account-related. Second, make certain that you are within your network coverage. Third, verify if the problem is not due to a service outage. This can be done by checking other devices that are subscribed to the same network service provider. Lastly, make sure that your phone is not on Airplane Mode.
Listed below are potential and attainable solutions to fix no service error on iPhone XS after iOS 13.3 update. After performing each solution, make sure to check if the no service problem is fixed. If not, you just need to move to the next solution and hopefully be able to get a positive result.
Troubleshooting no service error or signal problem on iOS 13.3 iPhone XS
There are various factors that can lead your iPhone to lost signal and become not serviceable. And it is important to determine where the problem lies so we can carry out the most appropriate solution. However, it is hard to find out the underlying cause especially when your phone was working just fine before the iOS update. But as long as the no service error is not due to hardware damage on your iPhone XS device, rectifying the issue in your end is still attainable. To cover up everything, we have mapped out the possible triggers and the corresponding solution to eliminate the no service error, and restore your iPhone XS optimal functions. Start troubleshooting your iOS device whenever you are ready.
First solution: Perform a soft reset or force restart to fix iPhone XS no service error after iOS 13.3.
Restarting your iPhone every after making relevant updates will ensure that the changes will be properly implemented. This method will also refresh your phone’s system and eliminate minor software glitches that might halter your iOS device from acquiring signal from the tower. You can either soft reset or force restart your phone. To carry out the first option, do these steps:
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- Simultaneously press and hold the Side or Power button and either Volume Up or Down button for a few seconds.
- Release both buttons when the Slide to Power Off command appears on your iPhone X screen.
- Then drag the power off slider to turn off the phone.
- After at least 30 seconds, press and hold the Side or Power button again and release it once the Apple logo appears.
Alternatively, you can also carry out the force restart. Both resets don’t result in a complete data loss, so there is no need for you to create back-up for the important content saved in your phone’s internal memory. In addition, force restart will also forcibly closed running apps in the background and dump out cache files that may have ruined your phone’s network connectivity functions. This method is also ideal if your phone’s screen becomes unresponsive. Here is how to do a force restart on your iPhone XS device:
- Quickly press and then release the Volume Up button.
- Quickly press and then release the Volume Down button.
- Finally, press and hold the Side or Power button and release when the Apple logo appears on your iPhone’s display.
Once your phone has completely booted up, check if the No Service error has been eliminated. If your iPhone still have no signal, move on to the next troubleshooting guide.
Second solution: Toggle the Airplane Mode on and off again.
Restarting your iPhone XS wireless radios and functions might also help fix the No Service error. And turning the Airplane Mode on and off will likely do the trick. Doing so will also refresh the device network connectivity functions. In fact, this has been proven effective in fixing a variety of phone errors. If you wish to give it a try, you can follow these steps:
- Launch the Settings app from the Home screen.
- Select Airplane Mode.
- Toggle the switch to enable the feature. Doing so will temporarily disable your phone’s wireless radios and service as the signal transmission has been suspended.
- While the Airplane Mode is on, restart (soft reset) your iPhone XS device.
- Then head back to Settings->Airplane Mode and toggle the switch to turn the feature off again.
Wait until your phone’s wireless radios and services are restored. Then check if the No Service error has been cleared out using this workaround.
Third solution: Check for and install carrier settings update to fix No Service error on iPhone XS after iOS 13.3.
To maintain your phone’s wireless functions and network performance, respective carriers also roll out different updates. These updates also provide network patches to address existing network connectivity errors, dumping relevant network errors that are affecting the optimal functions of your iOS device network features. Often times, these updates are automatically implemented. Hence, there are also instances that you need to manually check for and install carrier settings update especially if you haven’t set your phone to automatic updates nor received an update notification. To update your phone’s carrier settings, you can do it through the settings menu of your device or via iTunes. Doing it through your phone’s menu settings will require you to have an internet connection. Since you are currently having a No Service error on your device, this means that you are out of data services too. Hence, you can still perform this option as long as you are connected to a wireless network. Here are the steps:
- Go to Settings from Home.
- Select General.
- Tap About. Once an update is available, you will be prompted with an option to update the carrier settings. Simply follow the onscreen instructions to complete the process.
If you wish to utilize iTunes in updating the carrier settings of your iOS device, you need to a Mac or Windows computer with the latest iTunes software installed. Refer to the steps below:
- Connect your iPhone XS to the computer using the Apple supplied USB cable or Lightning cable.
- Then launch iTunes on your computer and wait for the syncing process to be completed.
- Once iTunes has recognized your iPhone XS, click the name of your iPhone located in the left side of the screen.
- Scroll down to the Summary section and then hold down the shift key on the computer’s keyboard.
- Then click to select Check for Update so you will be prompted to install an iOS image (*.psw).
- You have to change the file type to *.ipcc which means iPhone/iPad Configuration File.
- Then select a folder or a directory to where you would like to save the file.
Once you are done installing the carrier settings update, restart (soft reset) your iPhone XS for proper update implementation. Wait until the phone is completely back on and check for signal bars on top-corner of your phone display. If you are still getting No Service error, try the next solution.
Fourth solution: Remove and then reinstall your SIM card.
Though the problem emerged after installing an iOS update, it is still possible that this network connectivity issue is due to a faulty SIM card. It is also possible that the SIM card has been dislodged or not properly installed resulting your phone to acquire no signal from the network. To rule this out, remove and reinstall your SIM card using these steps:
- Turn your iPhone XS off.
- Insert the SIM eject tool or a paper clip inside a small hole beside the SIM tray.
- Gently push the tool until the SIM tray pops out and then remove the SIM card.
- Check the SIM card for possible liquid traces or damage on the gold part. Wipe it with a clean cloth when needed. If the SIM card is still in good condition, no scratches, no sign of any damage, put the SIM card back into the tray and make sure that it is seated properly.
- Then slowly push the SIM tray back into the compartment.
- Once the SIM card has been properly reinstalled, press and hold the Side or Power button to turn the phone back on.
Your SIM card’s system should be refreshed afterwards and random glitches are then be eliminated. Don’t forget to check your signal indicator to see if the network connections have been restored.
Fifth solution. Reset network settings on iPhone XS.
If you are still getting No Service error on your device after refreshing your SIM card’s system, might as well reset your network settings to eliminate erratic network settings configuration and corrupted network saved on your phone’s directory. This method will delete all your preferred networks, Wi-Fi passwords, Bluetooth connections, and installed VPN settings. Being said, you need to take note of necessary information like Wi-Fi password and you will be needing this information to set up the Wi-Fi network again. If you wish to give this a try, here is how you restore your network settings to default on your iPhone XS:
- Open the Settings app from the Home screen.
- Select General.
- Scroll down to and select Reset.
- Then select the option Reset network settings.
- If prompted, enter your device passcode and then continue.
- Then select the option to confirm network settings reset on your iPhone XS device.
Wait for the phone to reboot by itself after the reset. Once it is completely back on, enable and set up necessary features like Wi-Fi to use them again. Then check if the signal problem has been eliminated.
Sixth solution: Restore your iPhone to factory default settings. (factory or master reset)
The No Service error on your iPhone device might be inflicted by major system glitches and a more complex iOS bugs. Thus, you need to resort to a more-advanced solutions to rectify the no service issue. Among these solutions is the factory reset or also known as master reset. This method will wipe everything from your iPhone’s memory including those major system failures and tough iOS bugs that ruined your phone network features. If you wish to give this option a shot, you need to back up your files with either iCloud or iTunes beforehand. Then you can restore your phone to factory default settings through the settings menu or standard restore in iTunes. To do it on your phone’s settings menu, follow these steps:
- Open the Settings app from Home.
- Select General.
- Scroll down to and tap Reset.
- Select Erase all content and settings from the given options.
- Enter your device passcode when asked, and then continue.
- Then select the option to confirm the factory or master reset.
Alternatively, you can also perform a standard iOS restore via iTunes. Just secure either a Mac or Windows computer and ensure to have the latest iTune software installed. Once these requisites are met, connect your iPhone XS to the computer using the Apple supplied USB cable or Lightning cable connector. Then refer to the steps listed below:
- Launch iTunes on the computer.
- Once iTunes recognizes your iPhone XS device, select your device name in iTunes.
- If you have not backed up your important files yet, click the option to back up your iPhone with either iCloud or iTunes.
- Then click to select the Restore option to reset your iOS device.
- Follow the onscreen prompts to complete the restoration process.
Once iTunes has finished to download and install the latest iOS version, set up your iPhone as new again.
In the event that you are still getting a No Service error on your iPhone X after exhausting all the given technical procedures, you can troubleshoot your phone further using other advanced solutions like recovery mode restore and DFU mode restore. These solutions will also help fix persistent post-update errors, repair and corrupted iOS. If you haven’t done these procedures before, you can check out the Guide section so you will be guided on how these tweaks are carried out.
Is your iPhone XS still getting a No Service error up to this point?
Contacting your network service provider should now be your next move to eradicate this no signal issue on your device. There might be an outage declared in your area that is affecting your phone’s network services. It is also possible that your account has been suspended due to non-payment. As a result, you are not getting any network services on your device. All these can only be verified once you contact your service provider. On the other hand, you can also escalate the issue to Apple Support as the problem emerge after the implementation of the new system on you iPhone. Make sure to elaborate what you’ve done prior to contacting them, so you’ll not end up repeating the troubleshooting procedures we have provided.