Having MMS issues like can’t send or receive picture messages on iPhone 7 even if you still have enough MBs on your data plan and you are within your network coverage, connectivity issues might be to blame. Try connecting your phone to a WiFi network and see if the MMS feature works. If not, reboot your phone and see if this eliminates minor software glitches. Otherwise, troubleshoot further.
Troubleshooting iPhone 7 that Can’t Send or Receive Picture Messages
- Can’t send picture messages on iPhone 7.
- Unable to send or receive picture messages on the iPhone 7.
- Can’t send or receive MMS.
- Can’t download a picture message on iPhone 7.
- Error message when trying to download picture on iPhone 7.
- Error message when sending a picture message on iPhone 7.
Workaround
The first thing to keep in mind when sending a picture message is that your Cellular Data needs to be on. If you have a data block setup with your provider or have your cellular data turned off, you won’t be able to send or receive MMS on your iPhone 7. Here are the steps to troubleshoot issues with MMS on your iPhone:
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- Go to Settings > Cellular > Cellular Data and make sure it is ON.
- Go to Settings > Messages and make sure MMS messaging is turned on.
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- If your cellular data is on and MMS still doesn’t work, perform a reset network settings.
- Tap Settings > General > Reset > Reset Network Settings.
- If your cellular data is on and MMS still doesn’t work, perform a reset network settings.
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- Once the reset is done, make sure your cellular data is on and try again to send a picture message.
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- If the issue persists, try deleting the conversation you have with the number you’re trying to text from iPhone, then try sending the picture.
- If none of the steps above resolved the issue, you can try performing a backup and restore.
If the MMS issue is still unresolved up to this point, you can contact your network service provider for further assistance and recommendations.
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