Can’t Send or Receive Picture Messages on LG V30

If you can’t send or receive picture messages on LG V30, verify if you have a good network signal and the Cellular Data is enabled. For more troubleshooting procedures in fixing this MMS issue, scroll down and read further.

Troubleshooting Can’t Send or Receive Picture Messages on LG V30

Solution

If you are having trouble sending or receiving picture messages (MMS) on your LG V30, it’s usually due to the APN settings not being configured properly in your phone. Here is how you can verify everything you need and configure the APN settings in your LG V30:

  • Reboot your smartphone (always the first step when troubleshooting. Sometimes just a simple reboot does the trick!)
  • Make sure you have a network connection (if you have No Service click here).
  • Go to Settings > Mobile Data and make sure mobile data is ON.
  • Note: You NEED a data connection on your Samsung smartphone to be able to send or receive picture messages (MMS). If you have a data block with your provider, make sure to contact them to remove it.
  • Once you’ve verified your data is on, go to Settings > More > Mobile networks.
  • Tap on Access Point Names.

  • In this window make sure you have your APN settings configured for your Carrier (you will see your network name). If you don’t see your network name and can’t discern any APN settings, you might have to configure them manually. To do so you can check if they are available here for your Carrier or a simple google search for your Carrier’s APN settings should yield the proper result.
  • If you have an active data connection and are still unable to send or receive picture messages, you can try performing a factory reset of your LG V30.

If the problem still persists, contact your network service provider for further assistance and recommendations.


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I hope that we are able to help you fix the MMS problem with your LG V30 device. If you find this information helpful, feel free to share this post.

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