When everything was working fine on your iPhone and then suddenly you can no longer receive calls, the problem can be pretty minor. A few changes to the settings, like the Do Not Disturb feature of your device may make it work perfectly again. Read further to fix can’t receive incoming calls on iPhone.
Troubleshooting iPhone Issues: Why You Can’t Receive Incoming Calls
If you find yourself missing some or all your incoming calls on your iPhone and having them land straight to your voicemail, then there a few steps you can take to fix this issue. Here is how to fix problems with incoming calls on your iPhone:
- If you ported in your number recently from another Carrier, then contact your new service provider as there might have been an issue with your port. If you haven’t ported your number recently continue below.
- Make sure the Do Not Disturb feature isn’t active as this directs all calls to voicemail. To turn it off, go to Settings > Do Not Disturb. Make sure “Manual” and “Scheduled” are off as shown in the picture below.
- If Do Not Disturb is off, make sure the numbers you cant receive calls from aren’t blocked by checking your block list in Settings > Phone > Blocked.
- If your Do not Disturb is already off and there are no numbers in your Block list, the next step is to Reset your network settings. Tap Settings > General > Reset > Reset Network Settings.
- If that didn’t fix the issue and you can place calls but still can’t receive them, you will have to perform a backup/restore of your device. For help on performing a backup and restore, click here for a detailed guide.
- If the issue isn’t solved after a backup/restore, contact your network provider.
You can also contact Apple support for official recommendations about the issue. Just give them the insights and the steps you have performed to isolate the case.
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