Apple iPhone XS Max that keeps lagging or freezing after iOS 13

Erratic apps, corrupted software due to bad updates and memory-related issues could trigger performance issues to arise including lagging and freezing symptoms. This has been a dilemma to the older phones but flagship smartphones like the iPhone XS Max are not exempted from having this kind of problem. 

If you’re one of the few iPhone XS Max users who succumb to this issue after updating to iOS 13, the potential solutions and methods highlighted below can eliminate software inflicted issues that causes your phone to lag and freeze. Read further to find out how to fix your iPhone XS Max that keeps lagging and freezing after iOS 13 update. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Max Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

First solution: Perform a reboot on your iPhone XS Max. 

A new software update could inflict minor glitches due to some bugs embedded on the new patch. This problem can easily be rectified by performing a reset on your device. Doing so allows your phone to implement the changes and process the update faster. This method is also effective in eliminating dump cache and errant files that may have caused your phone to act up. 

Here’s how a soft reset is performed: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

An alternative option to reboot your phone is a force restart. This method provides the same benefits as a soft reset but is different on how it’s executed. Force restart is recommended if the phone’s touchscreen is unresponsive due to lagging and freezing issue. Here’s how it’s done: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Just allow your phone to complete the reboot process. Once it boots up, use your phone as normal to check if it still lag and freeze. 

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Second solution: Check and install pending app updates on your iPhone XS Max. 

Outdated apps can also cause your phone to lag and freeze after updating to a new iOS version. This is due to the major changes that may have caused incompatibility issues. To add up, random glitches can also affect outdated apps and might cause them to go rogue. To rule this out, updating your apps might be the answer as it usually provides a newer version with a cure to some in-app bugs. Here’s how to manually update apps on your iPhone XS Max: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

Once the updates are installed, perform a reboot on your device to implement the changes and refresh the phone’s system. After rebooting your phone, check if the issue has been resolved. 

Third solution: Quit all apps running in the background. 

Erratic apps caused by the recent software update may be the reason why your phone keeps on lagging and freezing. These apps greatly affects your phone’s performance and triggers relevant symptoms to occur. If the apps have been running in the background while updating to iOS 13, they might incur random bugs that could cause them to go rogue. To clear this out, you can close all suspended apps. Doing so will free your phone’s memory and refresh the system. If you want to give this a try, here’s how: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on each app’s preview to close individual background apps. 

Just use your phone as usual after clearing all apps in the background to see if the issue is fixed. 

ALSO READ: How to fix Apple iPhone XS Max that won’t turn on and unresponsive?

Fourth solution: Reset all settings on your iPhone XS Max. 

Another culprit to look at is an invalid setting on your phone. This is possible as the major iOS update could override your phone’s settings. Doing an all settings reset will delete all current settings on your phone including customized options and iOS overrides that might affect your phone’s performance. This will revert all default values and options on your device and could obliterate the lagging and freezing issues. Just follow these steps to reset all settings on your iPhone: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

Your phone will restart automatically after the reset process is completed. This process only delete the settings on your phone, but your personal data should remain intact. There’s no need to create backups. 

Fifth solution: Perform a factory reset on your iPhone XS Max. 

Restoring your phone to its default factory settings is one of the last options to try if the previous procedures did not fix the problem. A complex system error due to a major iOS flaw might have been affecting your phone’s performance, so you’ll need to perform an advanced solution to help you deal with it. Doing a factory reset or master reset will wipe out all data saved on your device including those stubborn software-inflicted glitches that causes your phone to lag and freeze. Since you’ll lose all important files, it is recommended to create backups via iTunes or iCloud before doing this process. Once backups are created, check out the steps below to carry out a factory reset on your iPhone XS Max: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once the reset is completed, your iPhone will reset automatically and then restores default factory settings. You’ll need to proceed with the initial set up like the first time you bought your iPhone. After setting up your phone, use it as usual and see if the lagging and freezing issue has been rectified. 

Is your iPhone XS Max still lagging and freezing?

If you’re not able to fix your iPhone XS Max that keeps lagging and freezing after iOS 13 update with the steps listed above, you might need to opt-in for stronger solutions like a recovery mode restore or a DFU mode restore. They usually provide a higher success rate in resolving problems caused by fatal system error. Though, you have to remember that those process will permanently delete your data, but you can always create backups beforehand. 

Alternatively, you can escalate this matter to Apple support. Post-updates errors caused by a major iOS update are usually fixed with a follow up patch but usually it’ll take time as they will need to gather more information about the issue. Your feedback will greatly help in rectifying the problem permanently. 

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