Apple iPhone XS Max has no WiFi Internet access after iOS 13 update

Software bugs, router/modem firmware crashes, and network connectivity issues are among the common factors that are tied to having no WiFi internet access in iOS devices. However, if the symptoms emerge after installing an iOS update, wireless network system errors are more likely to blame. This usually happens as system functions are still trying to attune with the new system changes. 

Highlighted in this post are the possible solutions that users can apply when encountering the same post-update error on their iPhone XS Max after iOS 13 update. We have considered all possibilities as to why this problem started and these procedures will rule out those possibilities one after another. So, if you’re one of the owners of this device and are currently having similar issues, continue reading as this article may be able to help you one way or another.

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Max Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

First solution: Reboot your wireless modem/router.

Though the problem started after updating your iOS, the first thing that you need to do when WiFi internet fails especially in all of your devices is to troubleshoot the internet source. Your router system might have been exposed to firmware crashes or random glitches, causing it to act up. To refresh your internet modem/router, just turn the device off and then on again. Here are the steps:

  1. On your wireless modem/router, press the Power button to turn off the device.
  2. Then unplug the AC adapter from the power outlet for at least 30 seconds.
  3. After the said time, plug the AC adapter back into the power outlet then press the Power button to turn the router/modem on again.

Wait until the modem/s signal indicators become stable. Then reconnect your iPhone XS Max to your wireless network. If your iPhone XS Max still has no WiFi internet after troubleshooting the router/modem, move on to the next solution.

ALSO READ: How to fix apps that won’t update on Apple iPhone XS Max

Second solution: Reboot to fix your iPhone with no WiFi Internet

Minor software glitches can also be the trigger for the wireless connectivity issue to happen. To clear this out, simply give your iPhone XS Max a quick restart. Here’s how you do it:

  1. Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
  2. Release both buttons when the Slide to Power Off command appears.
  3. Drag the power off slider to the right to shut off your iPhone.
  4. After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.

Errant apps and corrupted contents saved in your phone’s memory that might have caused the conflict will also be cleared out after the soft reset and therefore refreshes your phone’s system.

Restarting your phone after applying the recent system changes is also ideal to make sure that changes will be implemented properly.

ALSO READ: How to fix your iPhone XS Max that is overheating

Third solution: Toggle the Airplane Mode on then off again.

Refreshing your phone’s wireless connections can also help fix this post-update error. And the best way to do it is by turning the Airplane Mode on and then off again. When the Airplane Mode is enabled, all your phone’s wireless radios including WiFi will be automatically disabled. While turning the feature off again will restore all wireless services, giving them fresh and clean start. To get this done, follow these steps:

  1. From Home, go to Settings.
  2. Select Airplane Mode menu.
  3. Toggle the switch to turn the feature on.
  4. While Airplane Mode is on, reboot (soft reset) your iPhone.
  5. Then head back to Settings->Airplane Mode menu and toggle the switch to turn the feature off again.

Allow your phone to connect to the available carrier network and enable WiFi when necessary, then reconnect. Navigate your browser and open online apps to see if your iPhone XS Max has already WiFi internet access.

ALSO READ: What to do if you cannot set up email on your Apple iPhone XS Max, email setup error?

Fourth solution: Forget your WiFi network then reconnect.

An iPhone XS Max that has no WiFi internet after an iOS update also indicates that its WiFi network has been corrupted. To clear this out, simply remove or forget your WiFi network from your phone’s WiFi directory, then set it up again. To delete the WiFi network from your phone, here are the steps:

  1. From Home, go to Settings.
  2. Select WiFi.
  3. Search for the WiFi network you wish to delete and then tap the information (i) icon next to it.
  4. Tap on Forget this Network option.
  5. If prompted, tap Forget to confirm the deletion. Do the same to the rest of the saved networks as these can also conflict with your current WiFi network.

Reboot (soft reset) your iPhone XS Max after deleting all saved WiFi networks to completely remove corrupted data and contents from these networks. Then head back to Settings->WiFi menu to connect and set up your WiFi network again.

Fifth solution: Reset network settings.

Among the triggers that we can consider if your iPhone device has no WiFi internet are invalid or misconfigured network settings. As system updates will tend to override phone’s current settings, this circumstance is more likely to happen with those customized phone settings prior to the iOS update. Being said, deleting the current network settings and restoring the original values and options can possibly help fix the issue. And this can be done by performing a network settings reset on your iPhone. Here is how:

  1. From Home, go to Settings.
  2. Select General.
  3. Scroll down to and tap on Reset.
  4. Then select Reset network settings option.
  5. If prompted, enter your device passcode to continue.
  6. Select Reset network settings again to confirm the reset.

Your phone will reboot automatically once the reset is finished and loads the default settings. Afterwards, proceed to enable your WiFi to connect. Open any online apps and services to see if your phone has now WiFi internet access.

ALSO READ: How to get rid of fake virus popup on iPhone XS Max

Sixth solution: Perform a factory reset on your iPhone XS Max.

Wiping everything from your phone’s memory including those erratic contents and tough bugs that have triggered the network system to act up is deemed to be your last resort in fixing the problem. If you are desperate enough to fix the no WiFi internet issue on your iOS device by yourself, then you can proceed performing this method. Take note that the process will delete everything, so make sure to back up all important files saved on your phone’s memory beforehand. A factory reset can be performed either on your phone’s settings menu or through iTunes. Provided below are the steps on how to do it on your phone’s menu settings:

  1. From Home, go to Settings.
  2. Select General.
  3. Scroll down to and tap on Reset.
  4. Select Erase all content and settings option.
  5. Enter your device passcode when asked to continue.
  6. Then tap the option to confirm the factory reset.

Once the factory reset is finished, your phone will reboot automatically. Then follow the onscreen instructions to set up your iPhone XS Max as new again.

Connect with us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our Help Guides page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks.