When a smartphone like the Samsung Galaxy A50 can’t connect to WiFi, it’s either the problem is with the phone or the network. But that’s actually a very vague assumption, so we have to narrow it down a bit to be able to fix the problem. But based on my experience, this kind of problem isn’t really a serious one. In fact, you may be able to fix it just by doing a couple of basic troubleshooting procedures.
In this post, I will help you in troubleshooting your Galaxy A50 that can’t connect to WiFi. We will look into all possibilities and try to rule them out one by one until we can determine the cause of the problem and hopefully fix it. If you’re one of the owners of this phone and currently being bugged by a similar issue, continue reading as this post may be able to help you one way or another.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A50 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting a Galaxy A50 that can’t connect to WiFi
In troubleshooting a phone with this kind of problem, you have to be very thorough so that you won’t lose any of your files or data. With that said, here’s what you should do to fix your phone:
First solution: Perform the Forced Reboot on your phone
A Forced Reboot may be all you need to do to fix this problem, especially if this issue started without apparent reason or cause. If your phone was able to connect to WiFi and then out of the blue it won’t, the problem could be pretty minor and most of the time, it’s with the firmware. Follow these steps to perform the Forced Reboot:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
Once your phone has successfully rebooted, try to see if your device still can’t connect to WiFi.
Second solution: Power-cycle your router or modem
Temporary issues may also hit network devices. In fact, if the problem started out of the blue, it could be that your modem or router failed. If that happens, your phone naturally won’t be able to connect to the network. To rule out this possibility, here’s what you need to do:
- Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
- Leave it without power for a minute or two.
- After that, plug it back into the wall outlet or reconnect the cord.
- Wait for the device to become online and then let your phone reconnect to it.
After this, try to see if your phone still can’t connect to WiFi, and then proceed to the next solution.
Third solution: Reset the network settings of your phone
Power-cycling your network devices will refresh the connection from your router but doing this procedure will refresh the connection from your phone. All your phone’s connections will be deleted if it’s done and all network services reloaded. In other words, if the problem is a minor one affecting your phone’s network services and radios, then this procedure will fix it. Here’s how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and tap General management.
- Touch Reset.
- Tap Reset network settings.
- Tap Reset settings.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Reset.
After resetting the network settings, try to see if your phone still can’t connect to WiFi.
Fourth solution: Factory reset to fix phone that can’t connect to WiFi
At this point, a factory reset is necessary. It will fix any firmware-related problems including network issues and errors. However, make sure to create a copy of your important files and data beforehand as you may lose them during the reset. After the backup, remove your Google account so that you won’t be locked out. After this, follow these steps to reset your device:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release all three keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix your Galaxy A50 that can’t connect to WiFi. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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