Samsung Galaxy A10 stuck on Black Screen of Death. Here’s the fix.

Most of the time, the black screen of death issue is a minor one because it’s just a system crash, unless of course, your phone has some signs of physical or liquid damage. But assuming that the device turned off by itself and would no longer turn on after that, there’s always something you can do about it. 

In this post, I will share with you a couple of procedures that have been proven effective against this issue. We have already encountered similar issues in the past and I can assure you, this is one of those minor problems that are seemingly hard to fix. But don’t worry, you can also make your phone work perfectly again as long as it’s not a hardware problem. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Fixing a Galaxy A10 that’s stuck on a black screen of death

What you need to do is rule out the possibility that this is just a minor firmware issue because if it points to the direction that suggests that it’s a hardware problem, then you would really need a technician to check it for you. With that said, here’s what you should do to try and fix this problem…

First solution: Perform the Forced Restart to fix the black screen issue

If this is just a problem caused by a system crash, then this procedure will definitely make your phone respond again. The Forced Restart is a simulated battery removal that will force the phone to turn off and turn back on again. Here’s how it’s done on your Galaxy A10: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

If you were able to make your Galaxy A10 show the logo, that’s a sign that the phone is actually responding. However, if the device still won’t respond to this procedure or if it responded but turn back off again, then move on to the next solution. 

ALSO READ: Twitter keeps stopping on Samsung Galaxy A10. Here’s the fix.

Second solution: Charge your phone and do the forced restart

At this point, it’s possible that the battery of your phone has been completely depleted and while it’s not really a big issue, there are times when it would lead to a system crash. When that happens, you will be dealing with a couple of pretty minor issues that both result in an unresponsive phone or the black screen of death issue. But don’t worry, there’s always something you can do about it. Here’s how: 

  1. Plug the charger to a working wall outlet. 
  2. Using the original cable, connect the phone to its charger. 
  3. Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes. 
  4. After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet. 
  5. While holding down the volume button, press and hold the Power key as well. 
  6. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

If you were able to make your phone respond again after doing any of the procedures I cited, then the problem was all with the firmware. However, if the occurs every now and then, then you would need to reset your phone to ultimately fix the problem. 

ALSO READ: Messenger keeps stopping on Samsung Galaxy A10. Here’s the fix.

Before you do the reset, create a copy of your important files and data and then remove your Google account so that you won’t be locked out. When ready, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release all three keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A10 that got stuck on the black screen of death. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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