Google Assistant is a powerful tool that can help you with a variety of tasks, from setting alarms and making calls to getting directions and playing music. However, if you’re having trouble using Ok Google on your Android device, it can be incredibly frustrating.
In this article, we’ll discuss five possible reasons why Ok Google might not be working on your Android device and provide you with step-by-step instructions on how to fix the problem.
We’ll also provide some additional troubleshooting tips that you can try if these solutions don’t work. So, let’s get started.
1. Check your internet connection
The first thing you should do if Ok Google is not working is to check your internet connection. Google Assistant requires an internet connection to work, so if you’re not connected, it won’t be able to respond to your voice commands.
- To check your internet connection, open the Settings app and tap on Network & Internet.
- Then, tap on Wi-Fi or Mobile Data (depending on how you’re connected) and make sure that your device is connected to the internet.
2. Make sure Google Assistant is turned on
It’s also possible that Google Assistant is simply turned off.
Turning off Google Assistant prevents you from using voice commands to interact with your device. This means you cannot perform actions like setting alarms, making calls, playing music, or asking for information by simply saying “OK Google” or “Hey Google.”
- To check, open the Google app and tap on your profile picture. Then, tap on Settings > Voice > Voice Match.
- Make sure that the Hey Google toggle is turned on.
3. Retrain your voice model
If Google Assistant is still not working, you may need to retrain your voice model. This will help Google Assistant to better understand your voice commands.
- To retrain your voice model, open the Google app and tap on your profile picture.
- Then, tap on Settings > Voice > Voice Match.
- Under “Hey Google,” tap on Retrain voice model.
4. Check for app updates
Make sure that you have the latest updates installed for the Google app and Google Assistant.
- To check for updates, open the Google Play Store and tap on My apps & games.
- Then, tap on Library and scroll down to find the Google app and Google Assistant.
- If there are updates available, tap on Update.
5. Clear the Google app cache
If you’ve tried all of the other solutions and Ok Google is still not working, you can try clearing the Google app cache. This will remove any temporary data that may be causing problems.
- To clear the Google app cache, open the Settings app and tap on Apps & notifications.
- Then, scroll down and tap on Google.
- Under Storage, tap on Clear cache.
Additional Troubleshooting Tips
- Make sure that your microphone is not muted.
- Try speaking in a clear and concise voice.
- Avoid speaking too loudly or too softly.
- Make sure that you’re not using a heavy accent.
- Try using Ok Google in a quiet environment.
Overall, “Ok Google” is a valuable tool that can make your life easier. If you’re having trouble using Ok Google, don’t give up. Follow the troubleshooting tips in this article to get it working again.
If you’ve tried all of these solutions and Ok Google is still not working, you may need to contact Google support for further assistance.
