How to Fix an iPhone 7 Frozen

Has your iPhone 7 suddenly become unresponsive and frozen? A frozen screen can prevent you from making calls, sending texts, or using apps. Don’t worry – with some simple troubleshooting steps, you can often get your iPhone 7 working again.

iPhone 7 Frozen: Troubleshooting and Solutions

Dealing with a frozen iPhone 7 can be frustrating, as it restricts your ability to use the device and access its features. If you’re facing a frozen screen or unresponsive buttons on your iPhone 7, there are several troubleshooting steps you can take to resolve the issue. In this section, we will explore the possible causes behind the iPhone 7 frozen problem and provide practical solutions to help you unfreeze your device and restore its normal functionality.

Attempt a Regular Restart

If your iPhone 7 is frozen, the first thing to try is a regular restart:

iphone 7 frozen
  1. Press and hold the Side button until the “slide to power off” prompt appears.
  2. Drag the slider to turn your iPhone completely off.
  3. After 30 seconds, press and hold the Side button again to turn your iPhone back on.

This will reboot your iPhone 7 and restart any apps that have frozen. If the phone is still frozen after restarting, move on to the next steps.

Try a Force Restart

iphone 7 frozen

A force restart provides a deeper reboot that can jolt your iPhone 7 out of a frozen state. To force restart:

  1. Press and hold the Volume Down and Side buttons simultaneously.
  2. Keep holding until you see the Apple logo, then release.

This should restart your frozen iPhone 7. Allow a minute or two for the phone to fully load up afterward.

Check for a Low Battery

An iPhone that won’t turn on or is frozen often simply has a depleted battery. Use the original charging cable and adapter to charge for at least an hour before further troubleshooting. This may provide enough power to get your phone working again.

Delete Problem Apps

Buggy apps can sometimes cause freezes. If you notice crashes after using certain apps, delete and reinstall them:

  1. Press and hold the app icon until it jiggles.
  2. Tap the X icon to delete the app.
  3. Redownload the app from the App Store.

Updating apps can also fix bugs that lead to freezing issues.

Reset Your iPhone 7

Resetting your iPhone 7 erases everything and reinstalls iOS to potentially fix underlying software issues:

iphone 7 frozen
  1. Backup your iPhone to iCloud or iTunes.
  2. Go to Settings > General > Reset.
  3. Tap “Erase All Content and Settings”.
  4. Confirm by tapping “Erase Now”.

Once reset, you can restore your data from the backup. This should eliminate any corrupted files or settings causing freezes.

Contact Apple Support

For ongoing freeze issues, contact Apple Support online or by phone. Be ready to provide details on when freezing occurs. Support can run diagnostics, suggest next steps, or set up a repair if needed.

Avoid Future Freezing

To help avoid iPhone freezes in the future:

  • Keep your iPhone up to date with the latest iOS version
  • Don’t overload your phone with too many apps
  • Force quit apps when not in use
  • Maintain at least 50% battery charge
  • Use a case and screen protector to prevent damage
  • Avoid exposing your iPhone to excess heat or cold


Don’t panic if your iPhone 7 becomes frozen and unresponsive. Start with a simple restart or force restart. For recurring freezes, deleting problem apps, resetting your iPhone to factory settings, or contacting Apple Support should get your iPhone 7 back up and running smoothly.

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